Financial Consultant & Admin at GS Solution Management (2025-07 – Present)
Handled 200+ outbound and inbound calls daily to follow up with clients and prospects regarding financial services.
- Handled 200+ outbound and inbound calls daily to follow up with clients and prospects regarding financial services.
- Consulted clients on suitable financial solutions including personal loans, business loans, refinancing, SME loans, and credit consolidation.
- Assessed client eligibility by collecting and verifying required documents and basic financial information.
- Explained loan processes, interest rates, repayment terms, and bank requirements clearly to clients.
- Maintained accurate client records, call logs, and documentation using internal systems.
- Coordinated with banks, financial institutions, and internal teams for loan submissions and approvals.
- Assisted in administrative tasks such as data entry, appointment scheduling, and document management.
- Followed up on pending cases to ensure timely processing and customer satisfaction.
- Supported marketing and lead management activities through phone calls and WhatsApp follow-ups.
HP - Admin Assistant at Aiqon Capital Sdn. Bhd (2024-07 – 2025-03)
Negotiate and manage vehicle purchases for the hire fleet, overseeing repossession processes and maintaining records.
- Negotiate and manage vehicle purchases for the hire fleet, including price, terms, and delivery schedules.
- Ensure that all purchased vehicles meet company standards and regulatory requirements.
- Oversee the repossession process for vehicles from customers who default on payment and agreements.
- Maintain records of repossession details, including customer information, vehicle condition, and final resolution.
- Work with the legal department to handle any disputes or necessary paperwork related to repossessions.
- Prepare regular reports on vehicle purchases, repossessions, and inventory status for management.
- Ensure accurate and timely documentation of vehicle transactions, including purchase orders, repossession records, and inspection reports.
- Work closely with the finance and customer service teams to resolve any billing or contract issues related to repossessed vehicles.
- Communicate effectively with auctioneers to inform them of upcoming repossession processes Issue 4th schedule, 5th schedule, notice.
- Notice before auction, auction listing and etc
- Answer auctioneer inquiries, both by phone and email.
Price Building Officer (CONTRACT) at Shopee ('ASIA RECRUIT') (2024-04 – 2024-07)
Conducted daily price checks and SKU mapping across e-commerce platforms.
- Conduct daily price checks send SKU mapping across e-commerce platforms, Archive 500 links daily.
- Assisted in data migration projects, transferring information from outdated systems to new platforms
- Communicated effectively with team members and supervisors to ensure data-related tasks were completed on time and accurately
Admin & Accounts Assistant at Fussian Advertising & Printing Sdn Bhd (2022-09 – 2023-10)
Managed day-to-day administrative tasks, customer orders, and basic bookkeeping.
- Manage day-to-day administrative tasks, including filing, data entry, and handling correspondence (emails, phone calls, and in-person inquiries).
- Maintain and update office records, both physical and digital, ensuring accuracy and confidentiality.
- Receive and process customer orders, including creating invoices and coordinating with production teams to ensure timely delivery.
- Track the progress of orders and update customers on the status.
- Monitor and manage office and printing supplies, placing orders as needed to prevent shortages.
- Coordinate with vendors, suppliers, and delivery services for seamless operations.
- Prepare and proofread quotations, invoices, and delivery notes accurately.
- Handle basic bookkeeping tasks such as recording expenses, managing petty cash, and assisting with payroll processing.
- Maintain proper documentation for audits and inspections.
- Handle SQL, SA and etc
Marketing - Internship at City University Malaysia (2022-06 – 2022-08)
Assisted students in course selection, academic planning, and career guidance.
- Assist students in course selection, academic planning, and understanding graduation requirements.
- Provide guidance on managing workload, study strategies, and time management.
- Conduct assessments to help students identify career interests, strengths, and opportunities.
- Prepare reports on counseling activities and outcomes for university administrators.
- Work closely with faculty, academic advisors, and student support services to develop comprehensive support plans
Admin at Alliance Safety Glass Sdn Bhd (2019-10 – 2022-06)
Performed general office duties, managing supplies, handling correspondence, and supporting sales operations.
- Perform general office duties, including managing office supplies, equipment maintenance, and organizing office space.
- Handle incoming phone calls and emails, redirecting inquiries as appropriate.
- Assist with filing, organizing, and retrieving documents for various departments.
- Assist in the preparation and submission of reports, including daily, weekly, and monthly progress updates.
- Maintain accurate and up-to-date records, files, and databases for safety glass products, orders, clients, and suppliers.
- Serve as a point of contact for customer inquiries, both by phone and email.
- Assist the sales department in preparing quotations, proposals, and order processing for customers.
- Assist in managing stock inventory levels for office supplies and products related to glass manufacturing.
- Assist with preparing invoices and processing payments for clients, ensuring that all transactions are accurate and timely.
Operator/ QI Production at Oriion Food Specialties Sdn Bhd (2019-01 – 2019-09)
Operated packaging machinery and ensured quality standards for product packaging.
- Operate packaging machinery to ensure products are packed according to company standards and specifications.
- Inspect products for defects and ensure that packaging meets quality standards.
- Perform routine maintenance on packaging equipment to ensure optimal performance.
- Maintain accurate records of packaging activities, including quantities produced and any issues encountered
