Personal Sales Executive (English, Malay & Mandarin) at Top United Pacific Group (2026-01 – 2026-06)
- Providing tailored financial advisory services, focusing on debt management, retirement planning and wealth management.
- Conducting client consultations, developing customized financial strategies, conducting client acquisition to help individuals to achieve financial freedom.
- Actively promoting financial products including loans, credit cards, and advisory services.
Customer Service Executive (English & Mandarin Speaking) at Aegis BPO Malaysia Sdn Bhd (2025-01 – 2025-12)
- Delivering scripted talks that describe the company's products, features, or services etc. appeal to persuade potential customers that present the product benefits
- Recommends the customer to buy by demonstrating how merchandise or services meet their needs
- Completes orders and notifies the appropriate department
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Keep records of calls and sales and record useful information
Admin & Accounts Assistant at Everest Web Sdn Bhd (2023-05 – 2024-12)
- Update cash book, monitoring daily balance, bank reconciliation
- Prepare petty cash voucher, payment voucher, creditors reconciliation
- Daily bank-in cheque, Monitor CN and DN deduction
- Monitoring outstanding account and highlight to sales person
- Update debtor ageing and schedule, printing report and debtor statement
- Investigated overdue accounts
- Responsible in keep track & checking customer backorders, ensuring all orders are processed timely and accurately
- Responsible in keep track of Customer Chop Sign Delivery Order by attached with Courier Consignment tracking after stock deliver to customer
- Provide administrative support to our sales team and back up support to Finance
Account Executive (Senior Level), Accounts Assistant (Junior Level) at Daisho Food (M) Sdn Bhd (2010-07 – 2023-03)
- Assist to handle account receivable, account payable and journal entries.
- Assist to prepare & compile budgeting, forecasting, cost monitoring, cash management.
- Bookkeeping of all payments, computation of payroll, journal, intercompany purchase, transfer.
- Assist prepare internal reports, month-end & year-end closing of accounts, update fixed asset register, submission of statutory accounts, tax submissions, payroll, expenses claim.
- Monitor closely on day-to-day cash flow requirement, financial support across teams.
Accounts Assistant at Shogun Japanese Buffet Restaurant (2008-01 – 2010-06)
Accounts Receivable, daily bank balance, daily sales, bank reconciliation.
- Accounts Payable, responsible creditors aging, reconciliation, payment.
- HR related work as administrator for preparing monthly payroll, processing staff expense claims.
- Assist in day-to-day cash flow, ensure that all documents being filed accordingly.
Mortgage Sales Representative at Standard Chartered Bank Berhad (2003-07 – 2007-12)
- Liaise with bankers and lawyers from different branches regarding documents on housing loan
- Checking and amending customer report on outstanding mortgage loan documents
- Report to officer on inadequacy of documents and insufficient amount of information
- Amend and inputting the data that is incorrect into banking system to be updated
- General clerical jobs scheduled by the officer
Account Assistant cum Secretary at Arkitek S.H. Lim (2000-01 – 2003-06)
- General secretarial duties related to authorities, developer, contractors, lawyers, consultants, interior designer, landscape architect & etc.
- Up-to-date daily accounting records, cash flow, prepare payment voucher, petty cash, bank reconciliation, payroll, expense claims, refurbish office stationeries, cleanliness & etc.
Retail Assistant at Justlife Shop
- Promote an eco-friendly lifestyle, assisting customers and maintaining store operations.
- Keeping up to date with product information, describing the features and benefits of products; providing guidance on organic products; assisting with purchasing decisions and product recommendations; informing ongoing sales, promotions, discounts.
- Cashier: Handling sales transactions, including cash and card payment. Managing point-of-sale process.
- Inventory: Checking stock levels/expiry dates, restocking shelves, assisting in receiving goods.
- Merchandising & Cleaning: Maintaining store's appearance, clean, tidy and well-organized.
- Assisting outlet managers with miscellaneous duties.
