Lang Aoo

Providing tailored financial advisory services, focusing on debt management, retirement planning and wealth management. Conducting client consultations, developing customized financial strategies, conducting client acquisition to help individuals to achieve financial freedom. Actively promoting financial products including loans, credit cards, and advisory services.

Personal Sales Executive (English, Malay & Mandarin) at Top United Pacific Group (2026-01 – 2026-06)

• Providing tailored financial advisory services, focusing on debt management, retirement planning and wealth management.
• Conducting client consultations, developing customized financial strategies, conducting client acquisition to help individuals to achieve financial freedom.
• Actively promoting financial products including loans, credit cards, and advisory services.

Customer Service Executive (English & Mandarin Speaking) at Aegis BPO Malaysia Sdn Bhd (2025-01 – 2025-12)

• Delivering scripted talks that describe the company's products, features, or services etc. appeal to persuade potential customers that present the product benefits
• Recommends the customer to buy by demonstrating how merchandise or services meet their needs
• Completes orders and notifies the appropriate department
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Keep records of calls and sales and record useful information

Admin & Accounts Assistant at Everest Web Sdn Bhd (2023-05 – 2024-12)

• Update cash book, monitoring daily balance, bank reconciliation
• Prepare petty cash voucher, payment voucher, creditors reconciliation
• Daily bank-in cheque, Monitor CN and DN deduction
• Monitoring outstanding account and highlight to sales person
• Update debtor ageing and schedule, printing report and debtor statement
• Investigated overdue accounts
• Responsible in keep track & checking customer backorders, ensuring all orders are processed timely and accurately
• Responsible in keep track of Customer Chop Sign Delivery Order by attached with Courier Consignment tracking after stock deliver to customer
• Provide administrative support to our sales team and back up support to Finance

Account Executive (Senior Level), Accounts Assistant (Junior Level) at Daisho Food (M) Sdn Bhd (2010-07 – 2023-03)

• Assist to handle account receivable, account payable and journal entries.
• Assist to prepare & compile budgeting, forecasting, cost monitoring, cash management.
• Bookkeeping of all payments, computation of payroll, journal, intercompany purchase, transfer.
• Assist prepare internal reports, month-end & year-end closing of accounts, update fixed asset register, submission of statutory accounts, tax submissions, payroll, expenses claim.
• Monitor closely on day-to-day cash flow requirement, financial support across teams.

Accounts Assistant at Shogun Japanese Buffet Restaurant (2008-01 – 2010-06)

Accounts Receivable, daily bank balance, daily sales, bank reconciliation.

• Accounts Payable, responsible creditors aging, reconciliation, payment.
• HR related work as administrator for preparing monthly payroll, processing staff expense claims.
• Assist in day-to-day cash flow, ensure that all documents being filed accordingly.

Mortgage Sales Representative at Standard Chartered Bank Berhad (2003-07 – 2007-12)

• Liaise with bankers and lawyers from different branches regarding documents on housing loan
• Checking and amending customer report on outstanding mortgage loan documents
• Report to officer on inadequacy of documents and insufficient amount of information
• Amend and inputting the data that is incorrect into banking system to be updated
• General clerical jobs scheduled by the officer

Account Assistant cum Secretary at Arkitek S.H. Lim (2000-01 – 2003-06)

• General secretarial duties related to authorities, developer, contractors, lawyers, consultants, interior designer, landscape architect & etc.
• Up-to-date daily accounting records, cash flow, prepare payment voucher, petty cash, bank reconciliation, payroll, expense claims, refurbish office stationeries, cleanliness & etc.

Retail Assistant at Justlife Shop

• Promote an eco-friendly lifestyle, assisting customers and maintaining store operations.
• Keeping up to date with product information, describing the features and benefits of products; providing guidance on organic products; assisting with purchasing decisions and product recommendations; informing ongoing sales, promotions, discounts.
• Cashier: Handling sales transactions, including cash and card payment. Managing point-of-sale process.
• Inventory: Checking stock levels/expiry dates, restocking shelves, assisting in receiving goods.
• Merchandising & Cleaning: Maintaining store's appearance, clean, tidy and well-organized.
• Assisting outlet managers with miscellaneous duties.

Bachelor of Arts (Hons) in Business & International Management – Oxford Brookes University (1998-01 – 1999-12)

Advanced Diploma & Diploma in Business Administration – Binary Business School (1996-01 – 1997-12)