Lu Yik Hin

I'm a fresh graduate with 1 year of work experience. I enjoy learning new things, solving problems, and staying calm under pressure. I like coming up with creative ideas and I work best when I enjoy what I do.

IT support and operation support executive at GPSINA ASIA SDN BHD (2025-07 – Present)

• Troubleshoot and fixed customer-returned IoT devices
• Maintained company computers, network, and CCTV
• Helped Customer Service with app and system issues
• Handled shipping, packing, stock counting, and data collection
• Assisted staff with IT-related problems (hardware and software)

Bachelor's degree in Professional Degree in IT – SBIT Training Academy (2026)

Diploma in Professional Diploma in IT Support – SBIT Training Academy (2026)

SKM Level 3 in Computer System Operation – CQ-TEC TVET College (2023)