QA Manager cum Safety Coordinator at LIAN TAAT FOOD SDN BHD (2023-01 – Present)
- Led and managed overall Quality Assurance / Quality Control (QA/QC) operations to ensure product quality and compliance with company and regulatory standards.
- Managed and coordinated Halal JAKIM documentation, compliance activities, audit preparation, and certification maintenance.
- Led MeSTI certification management and ensured continuous compliance with regulatory requirements.
- Oversaw GMP (Good Manufacturing Practice) implementation, monitoring, and continuous improvement initiatives.
- Managed HACCP system implementation, including hazard analysis, CCP monitoring, corrective actions, and documentation control.
- Led implementation and maintenance of FSMS ISO 22000:2018 Food Safety Management System.
- Managed KPDNHK permit applications and regulatory approvals related to storage-controlled goods.
- Coordinated and managed MITI and MIDA applications for export and business regulatory purposes.
- Responsible for manpower planning, work scheduling, and coordinating team assignments to ensure smooth daily operations and productivity.
- Prepared and managed operational timetables, staff duty rosters, and departmental work schedules.
- Supervised and guided QA/QC team members to ensure tasks were completed efficiently and according to quality standards.
- Acted as Safety Coordinator by monitoring workplace safety practices, coordinating safety activities, and ensuring compliance with safety regulations and company policies.
- Coordinated safety inspections, emergency preparedness, fire safety compliance, and corrective actions related to workplace hazards.
- Managed safety compliance related to BOMBA requirements, fire prevention systems, and emergency response procedures.
- Developed, implemented, monitored, and improved SOPs across operational departments to ensure compliance and operational efficiency.
- Planned and conducted employee training programs related to quality assurance, food safety, SOP compliance, and operational best practices.
- Coordinated internal and external audits, including audit preparation, documentation review, corrective action follow-up, and compliance reporting.
Quality Controller at CCS FOOD & BEVERAGE MANUFACTURING SDN. BHD. (2020-11 – 2023-12)
- To perform in-process (on-line) inspections.
- Inspection of cleanliness and sanitation of production equipment, plant and environment
- To inspect and monitor workers personal hygiene.
- To monitor mixing of production batch when assigned by QA HOD.
- To help in preventing cross-contamination from food handlers to the food during production
- To inform production supervisor or Person in charge immediately if any problems encounter caused by the machinery.
- Laboratory management including maintenance and calibration of equipment.
- To isolate non-conforming products for further investigation and report nonconformance to QA Inspector immediately far further actions
- Keeps work area need and tidy.
- Ensure equipment and utensils are well taken care of, safeguarded from unauthorized adjustment
- Reports any equipment or process malfunction to the QA Inspector.
- To undertake any duties as and when assigned by his / her superior
Quality Control at GLOBAL PREMIUM RESOURCES SDN BHD (BUTTER COOKIES MANUFACTURING) (2019-12 – 2020-11)
- Responsible to ensure product produce follow product specification of packaging and labelling.
- Ensure use correct ingredient, size, thickness, and weight of cookies Responsible for BMR (Batch Manufacturing Record)
- Monitoring performance of CCP (Critical Control Point) which are metal detector and baking temperature.
- Managed customer complaints handling process, including root cause investigation, corrective and preventive actions (CAPA), and customer follow-up.
- Monitored and controlled stock card management and inventory records across departments and warehouse operations.
- Coordinated external equipment calibration activities to ensure compliance, accuracy, and operational reliability.
- Prepared, reviewed, and managed Certificates of Analysis (COA) for products supplied to customers and external parties.
- Led continuous improvement initiatives related to quality systems, food safety standards, operational efficiency, and regulatory compliance.
QA Department (IPQC) at MIAOW MIAOW FOOD PRODUCTS SDN. BHD (2017-01 – 2019-12)
- Handling internal calibration of weighing balance, stopwatch, and temperature.
- Responsible to conduct lab analysis such as pH determination, salinity and brix for seasoning product and moisture determination for every product.
- Responsible for on hold documentation for non-conforming product. Responsible for hygiene of worker by daily monitoring.
- Preparing Certificate of Analysis (COA) for certain customer such as TESCO and DALBANI
- Managed customer complaints handling process, including root cause investigation, corrective and preventive actions (CAPA), and customer follow-up.
- Monitored and controlled stock card management and inventory records across departments and warehouse operations.
- Coordinated external equipment calibration activities to ensure compliance, accuracy, and operational reliability.
- Prepared, reviewed, and managed Certificates of Analysis (COA) for products supplied to customers and external parties.
- Led continuous improvement initiatives related to quality systems, food safety standards, operational efficiency, and regulatory compliance.
Supervisor at OMNI STAR SDN BHD (2015-01 – 2017-12)
- Responsible for guide and training up the operator from time to time.
- To ensure documentation recorded by line leader, assistance line leader is correct
- Responsible to support production line set up, to ensure from raw material use until finish product follow product specification
- Understand and support the implementation of HACCP and ISO 9001:2008 management system.
