Muhammad Hariz

Highly motivated and detail-oriented professional with over three years of experience in customer service, sales operations, and administrative support. Skilled in handling customer inquiries, maintaining accurate records, managing customer information, documentation, and data entry. Possesses strong communication, interpersonal, teamwork, adaptability, and problem-solving skills.

Seeking a position in the hotel and hospitality industry to contribute to excellent guest service, smooth daily operations, and a positive customer experience.

Sales Store Associate (2025-01 – Present)

• Manage daily store operations and administrative responsibilities.
• Maintain accurate inventory and sales records.
• Prepare reports and assist with documentation processes.
• Handle customer inquiries professionally and efficiently.
• Support daily operations while maintaining good customer service standards.

Sales Advisor at CelcomDigi (2022-01 – 2025-01)

• Assisted customers with registrations, service inquiries, and product information.
• Maintained customer records and documentation accurately.
• Performed administrative tasks including data entry and record updates.
• Achieved sales targets while maintaining high customer satisfaction standards.
• Communicated professionally with customers and assisted in resolving service-related inquiries.

Sijil Pelajaran Malaysia (SPM) – SMK Kangkong