Sales Assistant at Happy2u (2025-03 – 2025-03)
- Assisted customers by recommending products and delivering excellent customer service in a fast-paced retail environment.
- Managed opening and closing operations, including cash handling, sales reconciliation, and daily system updates.
- Learned and operated the POS system and cash management procedures within a few hours, demonstrating strong adaptability and fast learning ability.
- Maintained product availability by coordinating frequent stock replenishment from the storage area throughout daily operations.
- Handled high customer traffic independently while maintaining efficiency and service quality.
- Earned the manager's trust to independently oversee closing procedures and daily sales records.
- Achieved the highest individual sales performance during the one month campaign through a proactive and target driven approach while working collaboratively with the sales team.
Sales Assistant at Happy2U – Ramadan Booth, MyTOWN Shopping Centre (2025-03 – 2025-03)
Sales and Warehouse Assistant at Children's Wholesale Clothing Store, Jalan Kenanga (KWC) (2024-05 – 2024-07)
- Assisted with daily wholesale retail and warehouse operations for children's clothing.
- Managed inventory, organized stock, and ensured accurate stock availability. Packed customer orders efficiently, including bulk orders using gunny bags for shipment.
- Prepared shipping labels and processed deliveries through J&T Express and Pos Laju.
- Handled cash transactions, maintained sales records, and assisted with basic financial and debt management.
- Demonstrated the ability to learn new tasks quickly and adapt to a fast paced working environment.
- Earned the store owner's trust to independently manage daily store operations, inventory, and cash handling after one week of employment.
- Resigned upon receiving an offer to pursue a Bachelor's degree at Universiti Kebangsaan Malaysia (UKM).
Service Crew at Vitality Boost Sdn Bhd / Boost Juice Bars (2023-05 – 2023-07)
- Delivered excellent customer service by preparing beverages, processing orders, and maintaining a clean and organized store environment.
- Learned store operations, including opening and closing procedures, POS system usage, and cash handling within a short period.
- Entrusted to independently open the Sungai Wang branch on the second day of employment, demonstrating reliability and a fast learning ability.
- Managed daily store operations, customer service, and cash transactions independently during staff shortages.
- Efficiently handled high customer traffic, particularly on weekends, while maintaining service quality and operational efficiency.
- Recognized for completing tasks quickly and adapting well in a fast paced retail environment.
- Concluded part-time employment upon enrolling in the Matriculation Programme.
