Setia Ecohill Sdn. Bhd.
Location: Semenyih, Selangor
Position: Sales Assistant, Sales & Marketing
Since January, 2020 – 5th November, 2021
Scope of Work
- After sales process, filling all the customers' details & relevant documents
- To remind Sales Person to collect balance down payment from customers before transmitting the furnished file to the Credit Admin Department
- To help maintain the tidiness of the back office (brochures, files, premium gifts, etc.)
- Stock check for the brochures, stationeries, letterheads, etc.
- Maintain the company car (refuel, send for service/repair, get quotation on the repair, etc.)
- Open E-PO & keep track on the update. Once approved, will print it & pass to the relevant person in charge
- To execute files, documents, SPAs & DMCs. Once done execute, will contact lawyer or get Sales PIC to inform lawyer to collect.
- Process invoices given by the clerk/lawyer. Liaise with them directly.
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Setia Ecohill Sdn. Bhd.
Location: Semenyih, Selangor
Position: Receptionist, Sales & Marketing
Since September, 2013 – January, 2020
Scope of Work
- Answered phone calls, transferred calls to the necessary department/person requested by the caller
- Greet walk-in customers, assist them on any inquiries & direct them to the relevant sales person or customer relation representatives
- Assist own department on ad hoc tasks given especially when there will be a new product launching (call customers to explain on the new product(s) & invite them to the launching
- Assist key in customers' details in the company website or customer data lists
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AirAsia Berhad
Location: LCCT, Sepang
Position: Guest Service Assistant
Since July, 2012 – August, 2013
Scope of Work
- Interact effectively with guests in providing and processing information
- Handle and resolve queries efficiently
- Manage and maintain guests records in a timely manner
- Manage and handle complaints or feedbacks
- Helped customer to manually check-in before their flight or even their luggage(s)
- To check passports validity or requirements needed before they fly to their destination, especially in the international sectors
