Nursing leader and Educator
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As the Head of Education and Lead Educator, I am responsible for providing leadership and direction for the Training Center at headquarters. This involves overseeing the post-basic program and nursing courses and training related to health, patient safety, and quality care. I need to design, develop, innovate and deliver clinical and theoretical teaching.
I spearhead the organizing committee of both international and national level conference in liaison with medical, dieticians, nursing, and public education teams. In addition, I am involved in research and development, research grant reviews for funding, and various AI-related research.
Managing the budget planning and financial control of the training and education department is also a key responsibility. I am responsible for reviewing materials and publications, as well as overseeing staff performance and outsourcing activities. I liaise with the Nursing Board and Malaysian Education Accreditation bodies, as well as HRDF regulations for quality and licensing.
As an educator, I have design and delivered various trainings including Basic Life Support (BLS), Leadership Workshop Series, Patient Safety, and Quality Series utilizing innovative teaching skills such as problem based learning, flip classroom, use of simulation, picmonics and e-learning platforms.
Major achievement: Author of 2 textbook in renal and 1 handbook for BLS. One research in Patient safety and presentation at International platform.
As an academician, responsible for teaching and supervising postgraduate level programs such as Ph.D. research methodology, Masters research methodology, reflective nursing, Leadership and management, midwifery obstetric emergencies, basic life support, basic life support in obstetric, neonatal resuscitation, research supervision, PHD, masters and bachelor degree level. Accountable for reviewing and developing the curriculum for masters and bachelor nursing level, conducting quality and audit activities, organizing conferences, and promoting international postgraduate courses.
As a leader of the postgraduate program, acted as an academic tutor to students enrolled in PHD Nursing, and was the first point of contact for them for academic advice and support. Ensured that students were directed to relevant support services when necessary and supervised research degree students, student projects, and placements as appropriate.
As the Coordinator and Head of Nursing Research, participated in academic activities with industry and other external partners. Maintained and developed links with relevant professional bodies and academic groups, represented the Faculty on appropriate external bodies such as the Malaysian Nursing Board, Malaysia Quality Association, and Accreditation bodies, and took part in relevant internal boards, committees, and working groups at the University level as required.
Overall, responsible for providing leadership and guidance to the postgraduate program, coordinating research activities, and ensuring that academic standards were maintained at the highest level.
Lincoln University (Part Time Nursing Lecturer)
(2019-2021)
As a nursing lecturer, responsible for providing high-quality instruction to undergraduate and postgraduate students in a range of nursing topics such as midwifery and general nursing, research methodology, leadership and management, and reflective nursing.
In the role as a lecturer, responsible for developing and delivering lesson plans, conducting assessments and evaluations, and providing feedback to students. I was hired for curriculum development for midwifery program.
Achievement: Successfully developed midwifery program leading to accreditation and self-study modules on online learning platforms.
Open University Malaysia (Research Supervisor)
(2019-2021)
Supervised 9 students from proposal to thesis submission at bachelor's and master's level.
300 bedded private hospital. Nursing Leadership including:
Resigned to pursue doctorate.
Coordinated collaborative interdisciplinary strategies for Joint Commission Accreditation and Saudi Medical regulatory preparation and processes for ongoing compliance with regulatory standards.
Monitored statistical data as part of quality improvement efforts and oversaw preparation and completion of all program-related reports for the above programs.
Developed and led the design and implementation process of electronic documentation and maintained integrity through continual audits and evaluations of the system.
I participated in the design and implementation of the system as it pertains to clinical practice, for example, hourly rounds early warning scores for vital signs, and team-building activities.
Provided coordination, educational activities, skills training, and on-going related education of enhancements in clinical care.
We created innovative new ways to improve the system and prepared/anticipated system problems, such as team management in emergencies, disaster management, emergency drills, etc.
Preserved relationships with other departments by exhibiting teamwork.
Provided leadership and strategic directions in nursing management.
Achievement: I implemented a quality program that included hourly rounds and TeamSTEPPS, which resulted in an outstanding performance award.
As a Nurse Manager, I was responsible for providing clinical, operational, and managerial leadership to the Delivery Suite and NICU services. My role involved leading a cohesive team, ensuring effective communication, and delivering high-quality and safe maternity care. I managed a team of midwives, nurses, and healthcare professionals, and was responsible for the overall performance of the unit.
This included overseeing the delivery suite with 13 birthing rooms, a two-bedded induction bay, and a four-bedded recovery area, as well as two high dependency units, and two operation rooms for emergency delivery and crush emergencies. Additionally, I managed the NICU services with four staff members on each shift. I also oversaw the Midwife Birthing Unit, which is an alongside midwifery-led birthing unit with four Active Birth rooms and two assessment rooms.
My leadership and management skills were instrumental in ensuring the smooth running of the unit and providing the highest level of care to patients and their families.
Achievements: As a Nurse Manager, I successfully cross-trained staff for emergency c-sections to reduce decision-to-cut time. I also implemented the Baby-Friendly Hospital Initiative, MEOWS, in the maternal area and offered Basic Life Support for Obstetrics and introducing online intrapartum fetal Monitoring, along with measuring team performance. These efforts were recognized, and I was awarded for my outstanding commitment and contribution to the role, earning the title of Nurse Manager of the year.
As a midwife, I have extensive experience in triaging all pregnancy cases, conducting low-risk deliveries, and providing care for high-risk laboring women in collaboration with multidisciplinary teams. I rotate in the role of in-charge and have preceptored new staff and mentored students. In the absence of the nurse manager, I have acted as the nurse manager, ensuring smooth operations and quality care.
I also played a leading role in initiating the baby-friendly hospital program, served as the lead lactation nurse and actively took part in research.
Achievement: I have been granted funding for two research projects: 1) investigating the effect of cinnamon on laboring women, and 2) studying the outcome of babies with paired cord blood sampling.
Mahsa University (Lecturer cum Clinical Instructor)
(2007-2008)
As a lecturer for undergraduate students in maternal and child health and genaral nursing I am responsible for teaching and supervising students, evaluating their theories, and overseeing their clinical placements. In my clinical instructor role, I provide guidance and support to students during their practical training, ensuring a safe and effective learning experience.
Lifeworks, South Africa (HIV Counselling & HIV Testing)
(2006-2007)
I have had the opportunity to work as a volunteer HIV counselor and health promoter with many leading companies such as BHP, Coca-cola, Johnson& Johnson, National Parks, etc. My role involved consulting, testing, and educating patients about HIV, as well as providing counseling services. I have traveled extensively to all regions in South Africa, Kenya, Botswana, and Swaziland to spread awareness about HIV and promote health among communities.
National Guard Health Affairs, Jeddah, Saudi Arabia
(Staff Nurse Labour Room)
(2004-2006)
Performing patient assessments in the triage area. Providing care for women with low-risk and high-risk pregnancies, including those with conditions such as preeclampsia, previous cesarean section, gestational diabetes, multiple pregnancy, preterm labor, and postpartum hemorrhage. Responding to obstetric emergencies as part of a multidisciplinary team, which may include managing complications such as cord prolapse, PPH, uterine inversion, eclampsia, and fetal distress requiring emergency cesarean section.
Rotating roles as scrub nurse and circulating nurse during emergency cesarean sections.
National Guard Health Affairs, Riyadh, Saudi Arabia
(Staff Nurse Antenatal Postnatal)
(2002-2004)
As a midwife in the antenatal and postnatal wards, my responsibilities include providing care for expectant mothers during early labor and post-partum, performing assessments on newborns, assisting with breastfeeding, and administering newborn immunizations. Additionally, my role requires me to care for high-risk antenatal patients who may be experiencing conditions such as APH, preterm labor, PPROM, Preeclampsia, Gestational diabetes, oligohydramnios or polyhydramnios. I am also responsible for caring for both low-risk and high-risk post-partum patients and their newborns.
Loh Guan Lye Specialist Center, Penang, Malaysia
(Staff Nurse cum Midwife)
(1998-2002)
Assessing and planning nursing care requirements for patients in the antenatal, postnatal, gyne, and newborn stages. Providing care before and after surgeries, monitoring and administering medication, injections, and intravenous infusions, treating wounds, and taking blood and other samples from patients while monitoring their pulse, temperature, and blood pressure. Checking on the condition of patients, dealing with emergencies, including care for deteriorating patients and Basic Life Support, preceptorship of junior staff, organizing workloads and leading teams, nursing documentation, providing information, emotional support, and reassurance to patients and relatives.
Performing growth development and newborn behaviors, caring for newborns and preterm infants under ventilator and incubators, assisting with feeding, whether it is breastfeeding or bottle-feeding, postpartum recovery, patient education about the normal stages of pregnancy and child development, assessment of fetal well-being, caring for women who have developed complications related to pregnancy, assisting women through the stages of labour and delivery, and conducting antenatal classes and postpartum home visits.
Certificate in Medical Education (2013)
University of Dundee, UK
Registered Midwife in Malaysia (Penang, Malaysia (1997)
Registered Nurse in Malaysia (Penang, Malaysia) (1995)
Microsoft Excel Advanced Level (2024)
Good Clinical Practice Certificate (2024)
Basic Life Support Instructor (2023)
Lead Auditor ISO 9001-2015 Quality Management System (2021)
Train the Trainer Certification (2021)
Healthcare Accreditation Certified Professional (2017)
Basic Life Support in Obstetrics, Provider and Trainer
Advance Life Support in Obstetrics
Have UK NMC Midwifery Registration
