Saeed Qadir
IT TECHNICAL SUPPORT
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Tentang
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Pengalaman
- IT Technical Support Specialist, Soft Solution Sdn Bhd Malaysia, Aug 2019 - Present
- Troubleshoot and resolve technical issues for clients
- Install and configure software and hardware
- Provide technical support for phone and email inquiries
- Maintain and update company's IT systems and equipment
- Troubleshoot and resolve technical issues for clients
- Windows
- Linux (Ubuntu, Debian, Fedora, CentOS)
- Mac OS X
- Hardware troubleshooting and repair
- Networking (TCP/IP, DNS, DHCP, VLAN)
- Firewalls (Windows, Linux, McAfee, SonicWALL)
- Antivirus software (Windows, Linux, Norton, McAfee)
- Backup and recovery (Acronis, Veeam, Backup Assist)
- Cloud computing (AWS, Azure, Google Cloud Basic Knowledge)
- Virtualization (VMware, , Oracle VirtualBox)
Pendidikan
I am graduate with a Bachelor of Science in Computer Science from Sindh University. My coursework included programming languages such as Java and Python, data structures and algorithms, operating systems, and software engineering. I gained practical experience through internships and projects, which allowed me to develop strong technical and problem-solving skills. I am good in Technical Support . Overall, my education has prepared me well for a career in the tech industry.
