Suzanne Esterhuyse

Adaptable and detail-orientated professional with a Bachelor of Commerce Honours in Industrial & Organisational Psychology and hands-on experience across front-of-house operations, events, and human resource administration. Currently gaining practical HR exposure within an operations role, supporting recruitment, onboarding, policy writing, and workforce administration. Known for initiative, strong organisational skills, and the discipline and perseverance to see tasks through to completion, with a long-term goal of specialising in Remuneration & Benefits.

Front Desk & Retail Operations Co-ordinator at SBR Importers & Distributors cc (SBR Agencies) (2026-04 – Present)

• Manage front desk and reception, including calls, visitors, and courier collections/deliveries
• Run front shop/showroom retail operations: merchandising, product display, pricing, and POS/invoicing
• Provide administrative and operational support, including invoicing, stationery orders, and the asset register
• Capture courier waybills and reconcile quotes against invoicing to identify variances
• Manage branding and sample inventory across brands, including allocation to sales, tech, and event partners
• Support the Operations Team with day-to-day HR and admin tasks, reporting to the Operations Manager

Volunteer, Athlete Services at Wine to Whales - Epic Series (2024-11-01 – 2024-11-10)

• Provided administration and coordination support for cyclists and event logistics
• Assisted athletes with queries and drove team vehicles between destinations
• Coordinated event and stage preparation with the logistics and medical teams

Admin / Liaison at Somerset West Run Crew (2024-06 – 2025-12)

• Acted as the main contact person for member enquiries
• Communicated run schedules and behind-the-scenes event administration
• Organised water tables and logistics for community runs

Promo Girl at E-xhale (2024-06 – 2024-10)

• Represented brands at pop-up activations, promotions, and trade shows (incl. Spar trade shows)
• Supported sales, marketing, and on-site event execution

Volunteer & Internship Counsellor at Pearl Outreach Project (Humanitas Counselling Internship) (2024-01 – 2024-10)

• Provided counselling support around loss, grief, trauma, and addiction
• Screened community members for psychological disorders and facilitated support groups/group therapy

Waitress / Bar Tending at Freedom 301 Paarl Pub and Restaurant (2019 – 2019)

• Waited tables, managed cashing up at end of shift, and assisted behind the bar as needed

Au Pair / Babysitting & House/Pet Sitting at Private clients (2022 – 2022)

• Cared for a 7-year-old, including homework supervision and daily routines
• House- and pet-sat for clients, managing the household in their absence

Bachelor of Commerce Honours in Industrial & Organisational Psychology – Stellenbosch University (2025-01 – 2026-05)

Bachelor of Arts Honours in Psychology – IIE Varsity College (2023 – 2023)

Bachelor of Arts in Psychology – Nelson Mandela University (2020 – 2022)

National Senior Certificate – Paarl Girls' High School (2015 – 2019)

Course in Ultimate Microsoft Office: Excel, Word, PowerPoint & Access – Udemy (2026 – 2026)