Thivya Memme

Results-driven professional with experience in retail operations, logistics coordination, and customer service. Proven ability to lead teams, improve workflow efficiency, and deliver excellent service. In addition, support with Duty Manager task running store daily activities goes on.

Support Service at Lotus's Stores (Seremban Jaya) (2021-01 – Present)

• Manage daily cash flow and cashier operations
• Supervise cashier staff and ensure smooth operations
• Handle customer complaints and feedback professionally

Support Non-Food at Lotus's (Lukut) (2019-01 – 2021-12)

• Managed product displays and promotions
• Assisted customers and supervised junior staff

Price Integrity at Lotus's (Lukut) (2017-01 – 2019-12)

• Maintained pricing accuracy and promotional updates

Operation Head at MALEVA (M) Sdn Bhd (2016-01 – 2017-12)

• Coordinated logistics and trucking operations
• Managed import/export and customs procedures
• Supervised staff and daily planning
• Control entire Company emails - read reply & divide task

Bachelor of International Affairs Management in International Affairs Management – Universiti Utara Malaysia (UUM) (2012-01)

Sijil Tinggi Pelajaran Malaysia (STPM) (2011-01)

Sijil Pelajaran Malaysia (SPM) – SMK Tinggi Port Dickson (2009-01)