Tracy Johnson

Retail operations, logistics and commercial administration professional with more than 30 years’ experience across large-scale retail, transport and education environments. Combines practical retail knowledge with strong financial administration experience, including supplier relationships, stock and creditor processes, transport accounts, logistics coordination and operational support.

At Tekkie

Town, coordinated invoice-processing and payment workflows with a team of 12, supporting a retail network of almost 400 branches and high-value stock payments of approximately R100 million at the time of departure. Subsequent experience at FrontierCo included supporting a multi-brand retail environment, including Aldo, Guess, Pringle and Frasers Luggage. Brings a sound understanding of retail operations and gross-profit considerations, expert-level Microsoft Excel skills, and experience with Microsoft Dynamics 365/Navision and Pastel Evolution.

Enjoys working alongside operational teams, solving practical problems and helping businesses run efficiently.

Finance, Administration and Logistics Support at FRONTIERCO (PTY) LTD (2018 – 2026)

Supported finance, administration and logistics activities in a multi-brand retail business established to rebuild and grow the business following the 2018 restructuring of the Tekkie Town environment.

• Worked with suppliers on delivery arrangements, rates, billing and the resolution of logistics and account queries.
• Supported operational coordination across brands including Aldo, Guess, Pringle and Frasers Luggage, drawing on practical knowledge of retail processes and gross-profit considerations.
• Followed up supplier and logistics issues to support accurate administration and continuity of operations.

Creditors, Transport, Insurance and Customer Care Administration at TEKKIE TOWN (PTY) LTD (2003 – 2018)

• Coordinated invoice-processing and creditor payment workflows with a team of 12, supporting a retail network of almost 400 branches and high-value stock payments of approximately R100 million at the time of departure.
• Prepared and checked creditor payment remittances and reconciliations, following up discrepancies and outstanding supplier matters.
• Worked with Brand Managers on discrepancy reports and checklists to verify system costing and resolve deals, credits and sponsorship items.
• Monitored store correspondence, supplier returns and outstanding credits; reviewed supplier statements and prepared supporting information for the CFO and auditors.
• Administered transport accounts of approximately R1.5 million per month, liaising with couriers and the Logistics Manager and checking statements, pricing and claims.
• Maintained insurance schedules covering stock, loss of trade and new-store assets; coordinated supporting documentation with the insurance broker.
• Handled insurance claim administration across a range of incidents, with approximately 700 claims recorded annually in the original role information.
• Supported customer care and special customer orders, including bulk-order procedures, quotations and payment follow-up.
• Monitored stationery and consumables expenditure of approximately R200,000 per month.

Accounts and Customer Service Administration at G & T TRANSPORT (FAMILY BUSINESS) (1993 – 2002)

• Handled debtor administration of approximately R500,000 per month and creditor administration of approximately R300,000 per month.
• Provided customer service and general account administration.
• Prepared vehicle budget schedules covering fuel and maintenance.

Primary School Teacher – Grades 6 and 7 at ASTRA PRIMARY SCHOOL, PORT ELIZABETH (1992 – 1992)

• Taught English and Mathematics to Grades 6 and 7.

Diploma in Education – Senior Primary – Dower College of Education (1991 – 1991)