Philip Fernandez

MBA-qualified Building Manager with experience and progressive leadership across building management, facilities operations, property management, manufacturing operations and hospitality. Experienced in leading multidisciplinary teams, managing contractors and vendors, overseeing preventive maintenance, tenant engagement, operational budgeting, regulatory compliance and business continuity. Known for delivering safe, efficient and customer-focused building operations while driving continuous improvement.

Sales & Collection Manager at Vignesh Art & Craft Manufacturing Sdn Bhd (2023-01 – 2026-12)

• Led the Sales and Collections Department, ensuring achievement of monthly sales targets and collection KPIs.
• Developed and implemented sales strategies to expand the customer base and increase revenue.
• Managed end-to-end accounts receivable, improving collection efficiency and maintaining healthy cash flow.
• Built and maintained strong relationships with corporate clients, distributors, and key customers.
• Negotiated payment arrangements and successfully resolved overdue accounts while maintaining customer satisfaction.
• Analysed sales performance, collection trends, and outstanding balances to support management decision-making.
• Prepared monthly sales, collection, and performance reports for senior management.
• Coordinated closely with finance, production, logistics, and customer service teams to ensure timely order fulfilment and payment collection.
• Led, coached, and motivated the sales and collection team to achieve operational and financial objectives.
• Strengthened internal collection procedures and credit control processes to minimise overdue accounts and reduce financial risk.
• Ensured compliance with company policies, financial procedures, and customer service standards.
• Identified opportunities for process improvements that enhanced operational efficiency and customer experience.

Building Manager at Raine, Horne & Zaki Property Management Sdn. Bhd. (2022-01 – 2023-12)

• Directed day-to-day operations and facilities management.
• Managed contractors, vendors and maintenance teams.
• Coordinated preventive maintenance and statutory compliance.
• Resolved tenant/customer issues with strong service standards.
• Monitored operational budgets and resource planning.
• Conducted inspections and implemented continuous improvements.

Building Manager at Jova Building Services Sdn. Bhd. (2021-01 – 2022-12)

• Directed day-to-day operations and facilities management.
• Managed contractors, vendors and maintenance teams.
• Coordinated preventive maintenance and statutory compliance.
• Resolved tenant/customer issues with strong service standards.
• Monitored operational budgets and resource planning.
• Conducted inspections and implemented continuous improvements.

Director at Sri Aarya Bhavan Restaurant (2018-01 – 2020-12)

• Directed day-to-day operations and facilities management.
• Managed contractors, vendors and maintenance teams.
• Coordinated preventive maintenance and statutory compliance.
• Resolved tenant/customer issues with strong service standards.
• Monitored operational budgets and resource planning.
• Conducted inspections and implemented continuous improvements.

Program Management / Production Executive at Flex Sdn. Bhd. (2014-01 – 2020-12)

• Directed day-to-day operations and facilities management.
• Managed contractors, vendors and maintenance teams.
• Coordinated preventive maintenance and statutory compliance.
• Resolved tenant/customer issues with strong service standards.
• Monitored operational budgets and resource planning.
• Conducted inspections and implemented continuous improvements.

Master of Business Administration in MBA – Asia e University

Diploma in Hotel & Travel Management – Reliance College