Abigail Etim
Detail-oriented and customer-focused graduate with strong skills in cash handling, communication, quality assurance, and compliance
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About
Detail-oriented and customer-focused graduate with strong skills in cash handling, communication, quality assurance, and compliance. Proficient in MS Office / Google Suite and experienced in maintaining meticulous transaction records and balancing accuracy. Eager to contribute to efficient, secure, and customer-centric teller operations at your bank.
Experience
Remote Business Development Assistant at TheVineHub (2026-01 – 2026-08)
- Managed and responded to high-volume business communications and client emails, upholding strict confidentiality and response time standards.
- Maintained detailed task trackers and digital records to ensure accuracy, accountability, and seamless daily operations.
- Prepared formal documentation, transaction reports, and client proposals with strict attention to detail.
Sales & Customer Service Support at JofezAgro (2024-07 – 2026-04)
- Managed daily cash handling and point-of-sale transactions, ensuring precise balancing accuracy and zero cash discrepancies.
- Processed high-volume daily data entry and customer records using ERP software with 99% accuracy.
- Resolved frontline customer complaints and inquiries promptly, maintaining high client satisfaction rates.
- Managed daily receipts, sales records, and ledger tracking in accordance with financial control standards.
Remote Telemarketer Intern at PropertyPlanet (2025-07 – 2025-09)
- Conducted high-volume client interactions daily, screening prospective accounts against strict qualification criteria.
- Maintained meticulous CRM data records to track pipeline activity and update customer profile information.
Microbiologist Intern at Xilium Medical Laboratory & Diagnostic Center (2020 – 2021)
- Strictly followed Standard Operating Procedures (SOPs) and compliance protocols to ensure operational integrity.
- Maintained organized database records and processed time-sensitive data entries under strict compliance standards.
Education
B.Sc. in Microbiology – Akwa Ibom State University (2017 – 2022)
Senior Secondary School Certificate – Community High School, Abak (2011 – 2017)
