Abigail Osayamen

Maritime and administrative professional with hands-on experience supporting crewing operations, including crew planning and deployment, crew-change coordination, crew rotation scheduling, and tracking seafarers’ days onboard. Experienced in checking crew documentation and certification, coordinating joining arrangements, supporting crew welfare, and communicating with clients and crew members regarding interviews, approvals and vessel joining. Coupled with experience in document management, alongside strong administrative, organisational and customer-service skills.

Crewing Officer at Seatele Marine (2026 – Present)

• Support crew planning, deployment and rotation scheduling in line with vessel and operational requirements.
• Coordinate crew changes and joining arrangements, including communication with crew members and relevant stakeholders.
• Track seafarers’ days onboard to support crew rotation planning and timely relief arrangements.
• Check crew documentation and certificates, including relevant medical and seafarer documents, to support joining and compliance requirements.
• Coordinate client interview arrangements and follow up on interview outcomes and crew approvals.
• Communicate with clients and crew members regarding joining requirements, schedules and operational updates.
• Assist with crew welfare matters, payroll administration and general crewing records.
• Support coordination of urgent crew-related and operational matters.

Customer Service Representative at Reeds and Scents (2023 – 2025)

• Responded to customer enquiries by phone and email and provided professional front-desk service.
• Resolved sales-related issues and followed up with clients to support customer satisfaction.
• Maintained client database information and supported product marketing activities.
• Welcomed visitors and kept the reception area organised.

Executive Assistant at Captain Elechi Amadi Polytechnic (2021 – 2023)

• Scheduled meetings and appointments and sent reminders to participants.
• Handled telephone calls, email correspondence and office communications.
• Maintained records, visitor logs, documents and administrative reports.
• Welcomed visitors and assisted clients with information and enquiries.
• Monitored office supplies and coordinated office repair requests through appropriate channels.

Graduate Assistant (NYSC) at Captain Elechi Amadi Polytechnic (2020 – 2021)

• Supported the supervision and assessment of student assignments.
• Provided academic and administrative support as required.

Administrative Assistant at Fidel Mercantile Shipping Company (2016 – 2017)

• Supported shipping-office administration, document management and office supply monitoring.
• Managed schedules and assisted with container tracking.
• Checked container readiness to help prevent avoidable demurrage.
• Welcomed visitors and identified the purpose of their visits.

Higher National Diploma (HND) in Maritime Transport and Business Management – Federal College of Fisheries and Marine Technology (2019)

Ordinary National Diploma (OND) in Maritime Transport and Business Management – Federal College of Fisheries and Marine Technology (2016)

West African Senior School Certificate (WAEC) – Docas Memorial School (2014)