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Abigail Thelma

Abigail Thelma

Executive VA | Operations Coordinator | Administrative Support Specialist

Talent
LagosMember since June 28, 2026
Administrative SupportProject CoordinationCustomer SupportProcess Documentation
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Administrative SupportProject CoordinationCustomer SupportProcess Documentation

About

Detail-oriented Executive Assistant and Operations Coordinator with experience supporting teams, managing workflows, coordinating projects, maintaining operational trackers, and ensuring smooth day-to-day business operations. Skilled in administrative support, stakeholder communication, customer service, task coordination, data management, and process organization. Adept at working independently, managing multiple priorities, and maintaining accuracy across business systems.

Experience

Operations & Administrative Support - The TechSpace

(2024-01 - 2026-01)

  • Coordinate project activities across multiple teams including UI/UX Design, Software Development, and Product Management.
  • Monitor project progress and ensure timely completion of assigned tasks and deliverables.
  • Maintain project trackers, documentation, reports, and operational records.
  • Follow up with team leads and project managers to collect updates and ensure accountability.
  • Facilitate communication between stakeholders and team members to support smooth project execution.
  • Organize meetings, document action items, and track follow-through on responsibilities.
  • Support operational planning and process improvement initiatives within the community.

Operations & Project Lead - Monivest

(2026-01 - 2026-01)

  • Led end-to-end operations and project coordination for Monivest — a fintech app built to drive financial literacy, savings, and real asset investments for young Nigerians and the African diaspora by managing team workflows, timelines, and deliverables across the full product development cycle.
  • Facilitated cross-functional collaboration between design, development, and media strategy team members by establishing clear communication channels and structured check-ins, resulting in a coordinated and on-schedule product launch.
  • Developed and maintained project documentation, sprint trackers, and status reports throughout the cohort, ensuring full team alignment and accountability from kickoff to delivery.

Client Support Associate - ZIDORA Group Of Companies

(2022-01 - 2023-01)

  • Manage administrative tasks including email correspondence, scheduling, data entry, and document organization.
  • Provide customer support through email and messaging platforms while maintaining professionalism.
  • Maintain spreadsheets and operational trackers for business owners and clients.
  • Assist with research, reporting, and process documentation.
  • Support business operations by ensuring records and information remain accurate and up to date.

Administrative & Personal Assistant - Oasis Magazine International

(2020-01 - 2021-01)

  • Supported editorial and marketing teams with administrative tasks.
  • Handled client inquiries and email management.
  • Coordinated interview schedules and team calendars.

Education

Bachelor's Degree - Mass Communication - Delta State University (2018-01 - 2022-02)

Skills

Executive VAOperations CoordinatorAdministrative Support Specialist

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