Adesanya Michael Temitope

Dedicated and customer-focused professional with a Bachelor's degree in Health Education and experience in administrative support, data management, and digital communication. Skilled at providing prompt and professional customer assistance through written communication while maintaining a high level of accuracy and empathy. Strong ability to multitask, resolve customer inquiries efficiently, and adapt quickly to new systems and technologies.

Proficient in Microsoft Office, Google Workspace, and online collaboration tools, with excellent written communication and problem-solving skills.

Freelance Administrative & Customer Support Assistant at Self-Employed (2023-01 – Present)

• Responded professionally to customer inquiries through email and online messaging.
• Assisted clients with document preparation and administrative tasks.
• Managed digital records while ensuring confidentiality and accuracy.
• Maintained organized files and updated customer information.
• Handled multiple client requests while meeting deadlines.
• Provided clear, timely, and customer-friendly communication.
• Resolved customer concerns by identifying appropriate solutions.
• Used Microsoft Office and Google Workspace to prepare reports and manage information.

Social Media Content Creator at Freelance (2022-01 – Present)

• Responded to audience questions and messages professionally.
• Built positive online relationships through timely communication.
• Managed multiple social media platforms and content schedules.
• Created engaging content while maintaining brand consistency.
• Analyzed audience feedback to improve customer engagement.

Bachelor of Science (Education) in Health Education – Bayero University Kano (2023-01)