Adulphus Imuede

Knowledgeable ATM Technician with attention to detail, technical knowledge and organizational skills to handle diverse outages. Recognized for proficiency and success in handling most calls without assistance to quickly restore service. Dependable in keeping accurate records and meeting promised timelines. I am seeking an opportunity to prove that hard work is easy by working smart.

ATM TECHNICIAN at Victoria Island, Lagos, Nigeria (2018-03 – Present)

• Installing new machines or upgrading existing machines with new software or hardware components such as security cameras or card readers
• Performing regular maintenance on ATMs to ensure they are working properly
• Reporting any malfunctions in the ATM machine to the appropriate supervisor
• Troubleshooting problems with the ATM machine including replacing parts such as the keyboard or monitor
• Repairing damaged machines or replacing them with new machines as needed
• Support clients' needs and maintain solid working relationships built on fast, knowledgeable ATM support.
• Keep work optimized by regularly inspecting and inventorying company equipment.
• Coordinate well-planned schedules to manage response times and prioritize calls.
• Assess and identify issues and quickly resolve to restore functionality.
• Install new systems and components according to service orders and manufacturer instructions.
• Answer emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
• Consult with clients regarding equipment details, needs and problems.
• Inspect damaged, worn and faulty parts and perform appropriate adjustments and replacements.
• Monitor installations to maintain compliance with local codes and industry best practices.
• Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Juggle multiple projects and tasks to ensure high quality and timely delivery.

CORPS LIAISON OFFICER at National youth Service Corps, Ogun State (2015-12 – 2016-09)

• Performed regular Administrative and leadership duties while dealing with complaints and maintaining effective communication.
• Improved outreach with strong community relations and positive connections with coordinators.
• Served as liaison between certain departments to implement new improvement plans and changes.
• Wrote reports outlining results to facilitate management decision making.

Bachelor of Science in Computer Science – ISFOP University, Cotonou, Benin Republic (2015-09)

West African Examinations Council (WAEC) – Command Secondary School Lagos (2006-11)