Afeez Mobolaji

Customer-focused professional with experience spanning financial service, client relationship management, field operation and service delivery. Experienced in customer-onboarding, engaging new and existing customers, product adoption and process explanation, issue resolution and field operational coordination.

Background in economics, financial services and field operation, with a strong communication and data analysis skills Seeking to apply these transferable skills to customers onboarding and implementation at Moniepoint

REGIONAL REPRESENTATIVE (South-East) at Logiswift Express Delivery (2022-01 – Present)

• Supervised first and last mile delivery operations in Imo and Anambra state
• Supported the onboarding of new e-commerce marketers, contributing to the expansion of the company's customer base
• Engaged customers to support effective service delivery and maintain relationships
• Followed up operational issues to ensure absolute resolutions
• Collaboration with internal team and on-field workers to ensure efficient service delivery

LOAN OFFICER at Nifime Microfinance Bank (2021-08 – 2021-10)

• Promoted financial products and services to new and prospective clients.
• Supported customer acquisition through product engaging and deposit mobilization
• Managed loan sales, recovery activities and customers follow-up
• Account opening and closure for clients.
• clients' complaints resolution while maintaining relationship

RESEARCH DATA ANALYST at Freelance (2018-01 – Present)

• Identify accurate econometric tools for data analysis.
• Data cleaning, and analysis using analytical tools which include Excel, SPSS and SQL.
• Apply structured problem solving and attention to detail when working with data
• Result presentation and drawing of inferences

PRODUCTION SUPERVISOR at Jone Farm- NYSC (2017-01 – 2018-12)

• Planned and coordinated daily farm activities
• Supervised farm attendants
• Managing farm inputs and ensuring efficient use of resources while maintaining productivity
• Maintaining production records
• Identified production challenges and recommending practical solutions

MSc. in Production Economics – Federal University of Technology Owerri (2025-12)

B.Sc. in Agricultural Economics – University of Ilorin (2017-12)