Maureen Tobi
Operations manager, event planner, customer service manage/professional
Talent
AbujaMember since October 30, 2025
Client acquisitionProduct promotionRelationship managementCommunicationCustomer SuccessClient Relationship ManagementCustomer ExperienceCustomer Retention & EngagementComplaint & Escalation ManagementCustomer CommunicationCRM & TicketingSLA ManagementIssue ResolutionRoot-Cause AnalysisCross-Functional CollaborationService QualityTeam Training & MentoringReporting & DocumentationProcess ImprovementFreshdeskIntercomHubSpot CRMMaestro PMSMicrosoft ExcelMicrosoft WordGoogle WorkspaceMicrosoft TeamsZoomSlackTrello
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Client acquisitionProduct promotionRelationship managementCommunicationCustomer Success
About
With over 5 years of hands-on sales experience spanning telecommunications, hospitality, and client services, and a consistent record of meeting and exceeding targets. Comfortable engaging clients through phone, email, and digital platforms. Self-starter who has thrived in both remote and independent work settings. Motivated by results, energised by client interaction, and committed to upholding company reputation with every engagement.
Experience
Senior Sales and Customer Service Advisor at 9mobile
- Client acquisition and product promotion
- Relationship management
- Fast-paced, high-volume environment
- Best Sales Centre Award in 2015
Education
B.Sc. - Accounting - University of Benin
Skills
Operations managerevent plannercustomer service manage/professional
