Afolabi Shittu

Result-driven ICT graduate with a second class upper degree (CGPA 3.74) and practical experience in IT support, control systems, hardware/software installation, network troubleshooting and technical maintenance. Safety-Conscious and adaptable, with experience supporting technical operations and troubleshooting equipment and systems

IT System Support at Apex Tech. Ltd (2019-01 – 2020-12)

• Provided first-line support to users and assisted with hardware and software issues
• Performing regular maintenance on IT systems and hardware. Also Installing, upgrading, and configuring software and operating systems
• Monitored and troubleshooting internet and intranet issues
• Monitoring system performance and making improvements where necessary. Also Installing and setting up new hardware.
• Helping maintain compliance with data protection regulations (like GDPR, HIPAA, etc.)

Control Systems Engineer (Partime) at Dangote Group (2021-01 – 2022-12)

• Supported installation and setup of control panels and related control-system equipment
• Monitored system performance and assisted with troubleshooting and maintenance activities
• worked with attention to operational safety requirements and applicable standards.
• Supported reliable operation of technical system through observation, reporting and corrective assistance

Remote Creative Designer at Abisentry Technologies (2022-01 – Present)

• Create visually appealing and effective graphics for various purposes, including websites, social media, marketing materials, and presentations.
• Design user-friendly and secure interfaces for software applications and websites.
• Design marketing materials such as brochures, flyers, posters, and banners. Create digital and print assets that effectively communicate the company's value proposition and products.
• Create animations and videos to explain complex cybersecurity concepts or promote the company's products.

Volunteer IT Analyst at La Poste du Benin (2023-01 – 2024-12)

• Oversee the operation of the company's IT systems, including software and hardware used in logistics, customer support, and management.
• Provide technical support to employees when issues arise with computers, mobile devices, tracking systems, or other tech tools.
• Resolve issues related to software, hardware, and network systems to minimize downtime and ensure business continuity.
• Ensure that all IT systems comply with industry regulations, especially concerning data protection, privacy, and electronic payments.

National Diploma in Petroleum marketing and Business Administration – Federal polytechnic of Oil and Gas

Bachelor of science in Information and communication technology – ECOLE SUPERIEURE DES CARDES ET TECHNICIENS (ESCT) University Benin-Republic

Trade Test (Certificate of Competence) in Computer Craft Work – Federal Ministry of Labour and Productivity