Agaba Dauda
Business Development and Banking Operations Professional
About
Results-driven business development and banking operations professional with over 20 years of experience across financial services, healthcare management, media, and education. Proven record in revenue growth, customer service excellence, cash management, marketing strategy, and team leadership. Strong background in organizational leadership, education, and commercial operations, with a Master's degree, and multiple professional certifications.
Experience
Business Development Manager - Hopewell Healthcare Management Ltd - Abuja, Nigeria
(2025-11)
- Leading and driving result oriented business activities for the organization, delivering quality presentations on clients' requests, and supporting an AI-powered job application platform serving hundreds of thousands of active users.
- Exploring an innovative and modern kinds of marketing activities aimed at generating revenue for the organization and for expansion.
- Partnered with other health organizations towards delivering a shared commitment in delivering quality healthcare services to all irrespective of class, gender or background.
Part-Time Lecturer - ECWA Theological Seminary, Igbaja - Nigeria
(2023-06)
- Delivered lectures in leadership, organizational management, and ethics to over 100 students annually.
- Developed course materials aligned with academic standards and institutional objectives.
- Assessed student performance through examinations, coursework, and research supervision.
- Mentored students on leadership development and conflict resolution principles.
- Contributed to curriculum reviews and academic quality improvement initiatives.
Ag. Head of Marketing & Business Development - Municipal FM 95.3 - Nigeria
(2024-05 - 2025-09)
- Designed and implemented marketing campaigns that grew advertising revenue by 30% year-on-year.
- Managed commercial partnerships and sponsorship deals valued at over ₦50M annually.
- Led a sales and marketing team of 10+ staff, improving productivity through structured targets.
- Expanded brand visibility through community engagement and digital communication initiatives.
- Oversaw contract negotiations, pricing strategies, and client relationship management.
Service Associate (Cash & Cheques Management) - Heritage Bank Plc - Nigeria
(2015-09 - 2022-11)
- Processed daily cash and cheque transactions averaging ₦30M+ with zero audit infractions.
- Delivered consistent customer service, contributing to a 95% customer satisfaction rating.
- Ensured strict compliance with banking regulations, internal controls, and KYC requirements.
- Supported branch operations through accurate reconciliation and end-of-day reporting.
- Assisted in onboarding new customers and cross-selling banking products.
Teller (Cash & Cheques Management) - Enterprise Bank Ltd - Nigeria
(2011-08 - 2015-09)
- Handled high-volume cash transactions while maintaining 100% compliance with audit standards.
- Reduced transaction processing errors by 20% through improved attention to detail.
- Supported customer retention by delivering prompt and professional banking services.
- Assisted branch management with daily balancing and operational reporting.
- Participated in service excellence and customer experience improvement initiatives.
Teller (Cash & Cheques Management) - Spring Bank Plc - Nigeria
(2006-10 - 2011-08)
- Managed daily teller operations with transaction volumes exceeding ₦20 million per day.
- Maintained accurate records and reconciliations with zero financial discrepancies.
- Supported customer inquiries and issue resolution to enhance branch service quality.
- Complied with internal control procedures and regulatory guidelines.
- Recognized for reliability and consistency in service delivery.
Teller (Cash & Cheques Management) - Guardian Express Bank Plc - Nigeria
(2003-05 - 2006-10)
- Executed cash handling and cheque clearing operations in a fast-paced banking environment.
- Maintained strong customer relationships, contributing to repeat business growth.
- Ensured compliance with banking policies and operational procedures.
- Assisted senior staff with daily branch reconciliation activities.
- Built a solid foundation in banking operations and customer service excellence.
Education
M.A. - Organizational Leadership & Management (2017)
PGD - Education (2011)
HND - Business Administration & Management (2009)
ND - Business Administration & Management (2004)
OND - Business Administration & Management (2002)
