Aniekpeno Edet

I am an energetic person with an excellent verbal and written communication I have a strong drive and passion for working with a team and proffering solutions to problems encountered.

· As a graduate, I pride myself in my dynamic, innovative and creative ability to learn, unlearn and relearn new things to attain the desired goal.

· I am self-motivated and have a creative ability geared towards excellence, professionalism and profitability of the business.

· As a self-starter, I am committed to personal development and possess a remarkable level of integrity.

Experience

Carezone Phamarcy, Uyo, Akwa Ibom (2019- 2020)

Job Description

• Collected/ escalated/ responded to customer’s complaints, enquiries and service requests regarding products/ services.
• Handled about 50 calls / emails per day, signing up new customers, retrieving customer’s data, presenting relevant product information and cancelling service request if need be.
• Confidentially processed customer’s test results/ drugs prescription.
• Verified all demographic information on all patients, and document changes correctly.
• Evaluated accurately processed blood samples upon receipt.
• Accurately documented/ reported test results via emails and telephone calls.

Customer Service Intern

Iniebehe Effiong's Chambers, Lagos, Nigeria. (2018-2019)

Job description

• Spoke with potential clients via phone/ emails to gather initial case information
• Worked under the firm's intake attorney to determine viability of potential case.
• Assisted customers in attending reading of wills and real estate closings.
• Provided information to customers regarding correspondence and pleadings of legal findings
• Assisted in preparing legal documents.

A graduate of Cross River University Of Technology