Ase Ayara

Results-driven customer support and client success professional with proven experience in remote customer service, client onboarding, issue resolution, and relationship management. Skilled freelance writer specializing in educational project writing, brand content, paid academic research, and professional documentation.

Certified

Flowmingo AI Sales Partner with additional experience in administrative support and front-desk operations. Adept at delivering exceptional customer experiences, maintaining high satisfaction levels, and communicating clearly in fast-paced remote environments. Ready to leverage a strong background in client relations, research, and professional writing to excel as a Client Success Agent or Freelance Professional.

Sales Partner (Certified Flowmingo AI Sales Partner) - Flowmingo - Remote

(2026-07)

• Joined Flowmingo as a certified AI Sales Partner to promote and sell AI-powered solutions to clients.
• Completed Flowmingo certification and began client outreach; positioned to drive sales of AI tools through trusted partner channels.
• Engaging potential customers with product knowledge and value propositions while building a pipeline for AI solution adoption.

Academic Research & Dissertation Project - Paid Client Work - Remote

(2024 - 2025)

• Completed a full paid research and dissertation project for a client studying MSc Real Estate & Finance at Oxford Brookes University, focused on the Abuja retail property market.
• Analysed how preventive maintenance practices affect rental income, occupancy rates and asset value of retail properties in FCT Abuja; delivered clear findings and recommendations.
• Gathered and interpreted market data from the Abuja real estate sector and produced structured academic content that met university standards.
• Wrote and formatted a complete dissertation-ready document that satisfied client requirements and received payment for high-quality research support.

Freelance Professional Writer / Creative & Content Writer - Freelance - Remote

(2023)

• Provided educational project writing services, delivering well-researched and structured academic and professional content that met client academic standards.
• Created brand-focused content writing that supported marketing goals, client engagement, and promotional objectives.
• Delivered clear, professional writing for CVs, proposals, and promotional materials tailored to each client’s needs.

Remote Customer Support / Client Relations - HAA Calabar Scent And Tasty Meals - Port Harcourt, Rivers State

(2023-01 - 2026-03)

• Delivered high-quality customer support via phone, email, and chat, consistently maintaining strong satisfaction levels.
• Managed full-cycle client interactions including onboarding, guidance, issue resolution, and proactive follow-ups.
• Maintained detailed records of customer interactions and collaborated with team members to resolve complex concerns efficiently.
• Built long-term customer loyalty through personalized support and relationship management.

Remote Social Media Manager - HAA Calabar Scent & Tasty Meals - Port Harcourt, Rivers State

(2023-01 - 2026-03)

• Handled social media messages and customer questions, ensuring people received quick answers and supporting business growth.
• Responded promptly to inquiries and converted interactions into positive outcomes and higher satisfaction.
• Supported overall brand communication and contributed to business growth through consistent online support.

Full-time Front Desk / Administrative Support - 6 Division Headquarters, Nigerian Army - Port Harcourt

(2025-02 - 2026-01)

• Provided professional front-line communication and client-facing support in a high-pressure military environment while upholding strict confidentiality.
• Coordinated documentation, scheduling, appointments, and internal/external communications, improving operational efficiency.
• Managed records and demonstrated strong organizational and problem-solving skills.
• Earned Certificate of Meritorious Service for dedication and professionalism.

Brand Consultant - Oriflame Cosmetics Nigeria - Cross River State

(2022-03 - 2024-10)

• Built lasting relationships with customers through personalised advice, follow-ups, and product recommendations that drove repeat purchases.
• Handled inquiries and applied effective closing techniques that strengthened long-term loyalty and retention.

Marketing Associate - Deal Q Multipurpose Co-operative - Cross River State

(2022 - 2024)

• Supported customer engagement activities and relationship-building initiatives that contributed to higher client retention and satisfaction.
• Conducted outreach and helped maintain strong member relationships.

Remote Affiliate Partner - Mostbet iGaming Platform - Remote

(2022-03 - 2026-03)

• Tracked performance metrics and client engagement via dashboards; optimised interactions for better outcomes.
• Managed client messaging, campaign updates, and promotional communications to support consistent engagement and results.

Bachelor of Science (Hons) - Economics - University of Calabar (2018-01 - 2024-03)

Diploma - ICT (Desktop Publishing) - Zero Limit (2024-05 - 2024-10)