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Atinuke Ogunbanjo

Atinuke Ogunbanjo

Retail Relationship Manager.

Talent
Lagos, LagosMember since June 15, 2023
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About

High-achieving sales professional with progressive Banking career. Impact sales operations with strategic and tactical leadership expertise. Grow business consistently through market expertise and business management abilities.

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Experience

Loan Officer 

  • Located information or reports needed by underwriters, assisting with approval or denial decisions.
  • Requested credit reports, reference checks and information needed to evaluate loan applicant.
  • Read, analyzed and interpreted credit-related journals, bank lending policies and governmental regulations.
  • Set up favorable loan terms with skills in negotiation and expert knowledge of market conditions.
Built and maintained strong working relationships with peers in lending, retail banking and other support areas to maximize team efficiency.

Retail Relationship Manager 

  • Defined and implemented service enhancements to improve customer experience and foster satisfaction.
  • Fostered continuous client satisfaction and proactive handling of engagements by anticipating client needs.
  • Followed up and confirmed both employers and clients adhered to contract terms.
  • Gained solid knowledge of competitors and market trends to stay ahead and facilitate opportunities.
  • Identified upselling and cross-selling opportunities and forwarded to sales team to follow up.
Presented new ideas and areas for development and improvement based upon client requests.

Education

Master of Business Administration (M.B.A.) - Advance AI & The Future of Automation

Nexford University , Washington Dc, USA

Higher National Diploma - Civil Engineering

Moshood Abiola Polytecnic, Abeokuta, Nigeria

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