Augustina George

Dedicated and results-oriented administrative professional with hands-on experience in front desk operations, client relations, and administrative support. I bring strong communication, organisational, and problem-solving skills to every role, and am committed to fostering collaborative team environments while driving operational efficiency. I actively pursue professional development opportunities to grow and add value within any organisation I serve.

Administrative Officer at Motomedia Reflomax Limited (Nov 2025 – Present)

• Welcome, register, and attend to all visitors in a professional and courteous manner, ensuring a positive first impression of the organisation.
• Manage all incoming and outgoing mail, courier services, and deliveries efficiently and accurately.
• Answer, screen, and direct incoming calls promptly and appropriately to the relevant departments.
• Maintain a tidy, organised, and presentable front office area at all times.
• Assist the Admin Team Lead with photocopying, printing, scanning, and archiving of documents.
• Support office supplies inventory management and coordinate procurement orders as required.
• Assist in scheduling meetings, coordinating meeting rooms, and preparing refreshments when required.
• Supervise office cleaners and assistants to ensure cleanliness and upkeep of all facilities.
• Manage visitor waiting times and promptly notify relevant staff of guest arrivals.
• Maintain a pleasant, friendly, and professional demeanour when interacting with clients, partners, and visitors.
• Handle basic company enquiries and provide general information to clients and guests.
• Monitor and track diesel supply and generator usage across office and site equipment; maintain consumption records and coordinate timely refuelling.
• Ensure availability of essential office supplies including stationery, toiletries, and kitchen items.
• Report maintenance issues (lighting, plumbing, AC, and other facilities) to the Admin Team Lead.
• Manage minor office purchases and maintain accurate records of petty cash expenses.
• Support event coordination, internal meeting setups, data entry, filing, and document preparation.

Administrative Assistant (NYSC) at Chartered Institute of Bankers of Nigeria (CIBN) (2023– 2024)

• Provided comprehensive administrative support, ensuring smooth day-to-day office operations.
• Organised, reviewed, and proofread official documents to maintain accuracy and professionalism.
• Managed office supplies by monitoring inventory, placing orders, and ensuring availability for staff use.
• Maintained and updated confidential databases, ensuring data security and compliance with organisational policies.
• Streamlined administrative processes including managing correspondence and scheduling meetings for senior staff.

Sales Representative at Tutelage Bookstore (2016-2017)

• Built and maintained strong relationships with customers, addressing their needs and fostering loyalty.
• Conducted outreach to potential customers, increasing the client base and boosting sales.
• Delivered excellent customer service by addressing enquiries, providing product recommendations, and resolving complaints.
• Demonstrated in-depth product knowledge to guide customers in making informed purchasing decisions.
• Managed client records, ensuring accurate documentation and follow-up on orders and feedback.

Cashier Attendant at Mr. Biggs Eatery (2015-2016)

• Processed customer transactions including cash, card payments, returns, and exchanges with accuracy and efficiency.
• Greeted customers warmly, creating a welcoming environment to enhance the dining experience.
• Answered enquiries about menu items, promotions, and services, resolving issues promptly.
• Maintained cleanliness and organisation in the cashier area, adhering to health and safety standards.
• Provided support to the kitchen team during peak hours, ensuring seamless operations.

B.Sc. (Ed) in Guidance and Counseling – University of Nigeria, Nsukka (2018-2022)