Remote Customer Service Representative
Send a job offer directly to this candidate
Customer service professional with 2+ years of experience supporting US-based, remote-first companies by phone, live chat, and email. Skilled at resolving account, order, and technical issues, guiding customers through step-by-step processes, and logging accurate, detailed notes across CRM and helpdesk platforms. Team-oriented, accountable, and results-driven, with strong analytical and problem-solving skills, excellent verbal and written communication, and a continuous-learning mindset.
Comfortable handling high interaction volumes, staying calm under pressure, and adapting quickly to new digital systems. Advanced spoken and written English (EF SET C2 Proficient); open to fixed AM, PM, or overnight shifts.
Customer Service Representative at Outvalue Ltd (2025-03 – 2026-06)
Customer Support Representative at Laybeth Holdings (2024-06 – 2025-02)
Higher National Diploma (H.N.D.) in Business Administration – Moshood Abiola Polytechnic (2018)
