Bello Kayode

Results-driven Business Analyst with a B.Sc. in Computer Science and hands-on experience in requirements engineering, process mapping, and data-driven decision support. Skilled at leveraging workflow automation (Kissflow, Power Automate) to optimize cross-functional processes and accelerate delivery in Agile environments.

Business Analyst (Staff) - Leadway Assurance

(2024-10)

• Lead end-to-end business analysis activities: requirements elicitation, stakeholder management and solution definition.
• Design and optimize business processes using BPMN, Microsoft Visio, Lucidchart and Draw.io.
• Develop BRDs, user stories and acceptance criteria to guide development and QA; introduced a formal acceptance criteria format that reduced defects by 15%.
• Designed and deployed multi-stage workflow automations in Kissflow (including Project Initiation processes with HOD, Product, Development and QA approvals), improving process visibility, SLA tracking and cross-team accountability.
• Partner with IT on ERP/CRM integrations and system implementations; support UAT and release validation.

Business Analyst (NYSC) - Leadway Assurance

(2023-12 - 2024-10)

• Assisted in data collection, analysis and reporting to support strategic and operational decisions.
• Mapped workflows and documented processes to identify improvement opportunities and automation candidates.
• Authored user stories, BRDs and test scenarios; collaborated with developers and QA during UAT.
• Prepared stakeholder presentations summarizing insights and recommendations.

Business Analyst Intern - Leadway Pensure

(2022-04 - 2022-10)

• Supported senior analysts with requirements elicitation, UML diagrams and process modelling.
• Contributed to test case preparation, system validation and documentation.
• Conducted market research and competitive analysis to inform product decisions.

B.Sc. - Computer Science - Caleb University (2020-09 - 2023-05)