Benedicta John

Customer focus and detail orientated professional with experience in hospitality, customer service, and administrative support. Skilled in handling customer transaction, maintaining accurate records, resolving customer concern and working efficiently in fast-paced environment. Reliable, honest and committed to delivering excellent service while ensuring accuracy in cash handling and daily operations.

Manager | JJ Farms Goni-Gora Kaduna | Apr. 2025- Till date

• Supervise daily farm operations.
• Prepare report and ensure efficient profitable farm operation.
• Manage and train farm workers.
• Coordinate the sales and marketing of livestock.
• Assisted Implement vaccination and biosecurity measures.

NYSC | Standards Organization of Nigeria, Kaduna State | Jun 2025 – May 2025

• Supported in product inspection and standards compliance activities.
• Assisted with testing, certification, and market surveillance operations.
• Prepared accurate reports on test analysis and maintained proper documentation.
• Developed leadership skills through team management and project execution.
• Built a strong professional network with peers and mentors.
• Strengthened problem-solving skills by addressing real-world challenges.
• Gained hands-on experience in project planning and execution.

Waitress | Dome Suites, Nigeria | Apr 2024 – May 2025

• Delivered exceptional customer service, boosting repeat clientele by 30%.
• Upsold menu items, enhancing average check size by 15% per shift.
• Resolved customer complaints swiftly, maintaining a 95% satisfaction rate.
• Consistently met and exceeded sales targets, earning recognition as top performer.

Intern | Primary Healthcare Romi | Sep 2019 – Dec 2019

• Provided nutrition education and counseling to patients.
• Supported maternal, infant, and young child feeding (MIYCF) services.
• Participated in infant immunization and growth monitoring.
• Participated in training sessions, boosting patient’s knowledge.
• Built a professional network that supports future career growth.

Higher National Diploma in Nutrition and Dietetics

Federal Polytechnic Kaduna | Jan2021 – Jan2024

National Diploma in Nutrition and Dietetics

Federal Polytechnic Kaduna | Jan 2018 – Jan 2020