Bethel Ayobami

Motivated Registered Nurse transitioning into Medical Virtual Assistance. Brings strong clinical knowledge of medical terminology, patient documentation, and health care work flows that give a clear advantage over non-clinical candidates. HIPAA certified with training in remote health care administration, EHR data entry, medical transcription, appointment scheduling, and patient communication.

Also experienced in customer support and complaint resolution. Eager, detail-oriented, and available to start immediately. Open to entry-level roles, trial tasks, and part-time or full-time remote positions.

REGISTERED NURSE - UNIVERSITY OF MEDICAL SCIENCE TEACHING HOSPITAL - Ondo, Nigeria

(2025-01 - 2026-12)

• Performed patient assessments, vital signs monitoring, medication administration, and wound care in a general hospital ward.
• Maintained accurate and timely clinical documentation including patient notes, ward records, and discharge summaries.
• Communicated clearly with patients and families regarding care plans, medications, and follow-up appointments.
• Collaborated with doctors and multidisciplinary health care teams to support coordinated patient care.
• Coordinated patient scheduling, appointment bookings, and ward administrative tasks.
• Maintained strict patient confidentiality in all documentation and verbal communications.
• Used hospital EMR systems to record, retrieve, and update patient medical records.

SCREENING EXECUTIVES - ASCENTURI - United States

(2026-01 - 2026-12)

• Handled over 200 inbound customer and patient inquiries via phone and email in a fast-paced call centre environment
• Specialized in resolving customer complaints professionally, empathetically, and within agreed time frames
• Logged and tracked customer issues using CRM and helpdesk ticketing systems
• Maintained accurate records of all customer interactions and case resolutions
• Consistently met or exceeded customer satisfaction and response time targets

Bachelor of Science in Nursing (B.Sc. Nursing) - Nursing - Elizade University (2020-01 - 2024-12)

Registered Public Health Nurse (RPHN) - Public Health Nursing - Elizade University (2025-01 - 2025-12)

Secondary School Certificate (SSCE) - Comfort Tenderfeet College (2013-01 - 2018-12)