Blessing Boniface

Professional and customer-focused Receptionist and Sales Representative with experience in hospitality and apartment service environments. Skilled in front desk operations, client relations, booking coordination, and sales support. Known for maintaining a welcoming atmosphere for guests, resolving customer inquiries efficiently, and supporting business growth through excellent communication and service delivery.

Receptionist / Sales Representative - Sunbo Studio – Apartment Services - Lagos Island

(2021-01 - 2023-12)

• Managed front desk operations including welcoming guests, answering phone calls, and responding to customer inquiries.
• Handled apartment bookings and reservations while ensuring accurate customer records and schedules.
• Promoted available apartments and services to potential clients, contributing to increased bookings and sales.
• Maintained professional communication with guests to ensure a positive customer experience.
• Assisted management with administrative duties such as documentation, record keeping, and daily reports.
• Resolved customer concerns quickly and professionally to maintain customer satisfaction.
• Supported marketing efforts by informing walk-in and online customers about available offers and services.

West African Examination Council (WAEC) - Royal Star Comprehensive College (2019-12)