Boi Monie

Dedicated and results-oriented professional with 9+ years of hands-on experience in professional laundry services and male hairstyling. Proven expertise in quality control, team supervision, laundry operations management, and delivering high-standard grooming services. Excelled as Head of Department in a luxury hotel setting, demonstrating strong leadership, attention to detail, resilience, and a commitment to exceptional customer satisfaction.

Seeking opportunities in laundry supervision, laundry operations, or sales roles within hospitality, hotel, or service industries.

Head of Department – Laundry Services at Palm Classic Hotels (2025-01 – 2026-01)

• Led daily laundry operations for a high-volume hotel, supervising a team to ensure timely, high-quality service delivery to guests.
• Implemented quality control protocols that improved service standards and reduced errors/complaints.
• Managed inventory of detergents, supplies, and equipment, optimizing usage to control costs.
• Ensured full compliance with health, safety, and hygiene regulations in laundry processes.
• Trained and mentored staff on best practices, equipment handling, and customer-focused service.

Laundry Professional / Supervisor at Frank Launderette (2021-01 – 2025-01)

• Handled full-cycle laundry services, including sorting, washing, drying, pressing, and folding for diverse clients.
• Maintained high standards of cleanliness, quality, and efficiency in a fast-paced environment.
• Performed routine equipment maintenance and troubleshooting to minimize downtime.
• Delivered consistent customer satisfaction through attention to detail and personalized service.

Laundry Specialist at Washtech Laundry (2018-01 – 2021-01)

• Executed professional laundry processes with emphasis on stain removal, fabric care, and quality finishing.
• Collaborated with team members to meet daily targets and maintain operational flow.
• Contributed to process improvements that enhanced productivity and service quality.

Quality Control Supervisor at Zenox Professional Laundry Services (2014-01 – 2016-01)

• Oversaw quality assurance for laundry output, inspecting items for defects and ensuring adherence to standards.
• Supervised production workflows, coordinated shifts, and resolved operational issues promptly.
• Supported training initiatives and maintained accurate records for compliance and efficiency.

Professional Male Hairstylist (Present)

Provided expert men's grooming services, including precision haircuts, styling, beard grooming, and client consultations. Built strong client relationships through personalized service and attention to trends and preferences.

Ordinary National Diploma in Banking and Finance – Federal Polytechnic, Auchi (2014-01 – 2016-01)

Senior Secondary School Certificate