- Registering, uploading, management and activation of subscriber’s data.
- Advising customers on requested issues.
- Marketing of products & services available to customers.
- Educating & guiding customers on requested products & services.
- Resolving & escalating of queries to appropriate units.
- Prepare, propose and suggest market intelligence report.
- Managing and receiving calls from customers on a daily basis.
- Carry outreach campaign / market-storm to customer within and outside the state.
- Support and take headcount on inventory of stocks for the region.
- Cash management and coordination
- Team leading in all activities
- Provide day-to-day support in program planning, design, and monitoring of the implementation of all components of the Cash and liaise with the implementing department/unit to submit monthly/quarterly state progress reports to Coordinator
- Assist in data collection, collation, validation and reporting according to monitoring and Evaluation plan, ensure key performance indicators are met in line with assessment tools.
- Support project documentation including data gathering, recording, and reporting of
Support project documentation including data gathering, recording, and reporting of information on the Cash management process.
- Perform other additional duties as assigned
- Support upcoming meetings, events and other calendar commitments
- Maintain excellent quality and resolve errors while copying documents and performing other tasks such as transcription and conversion work, scanning documents
- Arrange, organize meetings and workshops, take good minutes and records of meetings including dissemination of minutes and reports
- Carry out proper documentation and filing of all the Project documents, in consultation /coordination with specialists/experts serving in the Project Management Unit (PMU).
- Develop and implement an effective administrative plan based on project thematic areas, activities, trainings, meetings.
- Maintain electronic data files and hard copies of reports, etc.
- File, record, recover, archive, scan and maintain documents and database systems
- Handle correspondence, preparation of presentations and budgets and varied documents. Ensure secrecy in managing confidential documents and manage document recovery
- Ensure agreement of documents and corporate records with legal, financial, regulatory requirements and Global Fund guidelines
- Arrange PMU travel, create detailed travel itineraries and process resulting expenses reports
- Communications:
- Structure and edit reports for internal and external communication platforms
- Write stories on innovation and engagement of the achievement on intranet and website, social media and other channels as appropriate
- Assist in the development of dissemination of learning material across and beyond the organization
- Develop presentations and pitch decks on priority initiatives within the team’s thematic portfolio, for internal stakeholders as well as external partnerships
- Carry out basis research on selected themes to inform the strategic development of the team’s initiatives, as well as more in-depth research and analysis on one or more selected theme(s)
- Develop and maintain the PMU’s document repository
Employer: Internationa Organization for Migratiom.
Position: Cash and Finance Assistant (volunteer)- Maiduguri, Borno State
Duration: February 2017 to December 2018
Duties/achievements: • Assist in Budget Review and Quarterly Cash Forecasting. • Report Sub-Agreement commitments to be recorded in accounting system. • Review and process the issuance of project advances in accordance with organization and Donor Policies and Procedures. • Ensure Project Holder advances are liquidated in a timely manner and they are within allotted liquidation time frame as per organization policy. • The role of the cash transfer specialist is to provide technical support to the National social safety nets project
