Busari Tobiloba

Results-driven finance and customer service professional with proven experience in loan recovery, payment assistance, and cash management. Skilled in problem-solving, decision-making, and financial planning. Track record of achieving targets, improving efficiency, and maintaining strong client relationships.

Payment Assistance - Fezotech

(2024-01 - 2025-01)

• Recovered over 95% of loans on due dates, reducing overdue accounts by 30%.
• Assisted 50+ clients weekly with payment processing, increasing customer satisfaction by 20%.
• Maintained 100% accurate records of transactions and collections, ensuring compliance.

Loan Collection Officer - Emtill Solution

(2023-01 - 2024-01)

• Managed recovery of loans overdue by 1–30 days, achieving a 90% repayment success rate.
• Negotiated repayment plans with 100+ debtors monthly, reducing default rates by 25%.
• Prepared weekly collection reports for management, increasing team efficiency by 15%.

Cashier - County Restaurant

(2023-01 - 2023-12)

• Handled daily cash transactions exceeding ₦100,000 with zero discrepancies.
• Served an average of 80 customers per day, achieving high satisfaction levels.
• Implemented cash-handling improvements, reducing errors by 20%.

Bachelor's Degree - Biochemistry - Kwara State University (2017-01 - 2021-01)

Aderesh International Montessori College (2013-01 - 2015-01)

Aderesh International Montessori College (2011-01 - 2013-01)