Caleb Nelson

I am a result-driven fiberoptic professional with extensive expertise in designing fiber networks, route mapping, and risk assessment. Proficient in project coordination, technical guidance, and regulatory compliance, with strong prioritization and communication skills. Committed to driving innovative fiber optic solutions, enhancing operational efficiency and network reliability.

PLANNING, DESIGN & IMPLEMENTATION | REGIONAL LEAD at FIBERONE BROADBAND (2023-07 – Present)

• Establishing fibre design and its allocation, developing route maps for FOC, and assessing the terrain through which these cables would be laid/strung, optimizing network performance and route efficiency.
• Creating budgets for projects, determining material types necessary to complete a service request, offering profound technical assistance in drawing production work such as analysis, fibre optic network design, topology layout, fibre splice plans, cable duct, and routing.
• Identifying and rectifying issues related to permits, zoning, and other matters that affect project actualisation.
• Spearheading development of innovative strategies to streamline project delivery, enhancing operational efficiency.
• Overseeing compliance with regulatory standards, mitigating risks and safeguarding organisational reputation.
• Communicating ideas clearly across channels to assist various departments.
• Oversee on-site or remote project implementation, addressing issues, managing risks, and ensuring milestones are achieved.
• Maintain accurate project records, prepare progress reports, and escalate issues to senior management when necessary.
• Supervise splicing, termination, and testing of fiber optic cables to ensure minimal signal loss and optimal performance.
• Monitor the installation of related equipment.
• Lead and motivate on-site teams, including technicians, splicers, and contractors, fostering a culture of safety and quality.
• Resolve team conflicts and ensure effective communication across all project stakeholders.

MONITORING, EVALUATION AND COMPLIANCE | PERSONNEL at FIBERONE BROADBAND (2022-06 – 2023-08)

• Conduct quality assurance checks on fiber optic installations, ensuring adherence to industry and organizational standards with 90% success. Perform impact assessments post-installation to evaluate network performance and customer satisfaction.
• Collect, analyze, and interpret project data, generating reports with actionable insights to enhance decision-making and operational improvements.
• Ensure fiber optic projects comply with national and international regulations, mitigating legal and operational risks. Complete both Civil Acceptance (CAC) and Final Acceptance (FAC) on projects.
• Conduct comprehensive risk assessments, identifying potential hazards and implementing mitigation strategies to protect infrastructure investments.
• Oversee compliance with health, safety, and environmental standards, ensuring all installations and procedures align with best practices.
• Strong knowledge of quality control principles, and compliance standards in fiber optics, Excellent problem-solving and communication skills for collaborating with project teams and stakeholders.

FIELD SUPPORT TECHNICIAN | AREA COORDINATOR at FIBERONE BROADBAND (2021-05 – 2022-06)

• Experience in scheduling and task delegation, managing workloads to meet project deadlines, and performance targets.
• Utilised remote diagnostic tools to troubleshoot issues, minimising the need for on-site visits and expediting resolutions by over 50%.
• Proven ability to lead and coordinate teams of 8+ across multiple locations, ensuring smooth, efficient operations, reducing installation time 20%.
• Skilled in conflict resolution and problem-solving, ensuring team cohesion, and a positive working environment.
• Coordinated team meetings and training sessions, sharing knowledge and experiences to foster a learning environment.
• Solved customer problems and resolved conflicts to maintain high satisfaction and product loyalty.

FIELD SUPPORT TECHNICIAN at FIBERONE BROADBAND (2019-10 – 2021-05)

• Expertise in installing fiber optic cables in various environments, including underground, overhead, and inside buildings, with well over a 500+ achieved installations.
• Proficient in cable splicing (fusion splicing) to ensure seamless network integration.
• Skilled in connector installation, attaching fiber cables to network devices (routers, switches) for optimal connectivity.
• Proficient in using Optical Time Domain Reflectometer (OTDR), power meters, and other testing equipment for cable performance analysis.
• Capable of conducting signal quality tests to ensure high-speed data transmission with minimal loss or interference.
• Experienced in identifying faults, and performing repairs using tools like visual fault locators and precision instruments.
• Experience in client consultation, assessing network needs, and providing expert advice on fibre optic installations and upgrades.
• Excellent in providing post-installation support, offering troubleshooting and optimization services to ensure client satisfaction.

NETWORK MONITORING PERSONNEL at KKON TECHNOLOGIES (2016-09 – 2017-01)

• Enhanced quality of service reporting through meticulous assessment and performance metrics.
• Managed backup, storage, and network device upgrades for operational efficiency.
• Actively optimized support, configuration, and maintenance processes.
• Coordinated with different departments to align with overall business objectives.

MASTER IN BUSINESS ADMINISTRATION – AHMADU BELLO UNIVERSITY, ZARIA (2025)

B.ENG. in AGRICULTURAL AND BIO RESOURCES – FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA (2012 – 2018)