Charbel Houssou
Commercial & Administrative Operations Professional
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About
Commercial and operations professional with nearly 10 years of experience in retail and wholesale operations, inventory management, stock reconciliation, logistics coordination, and commercial administration in Benin. Experienced in managing points of sale, maintaining inventory records, coordinating field operations, and preparing operational reports using Excel and retail management systems. Strong adaptability, organizational skills, and ability to work in dynamic field environments requiring mobility, problem-solving, and operational discipline.
Professional
English proficiency (B2+) with immediate availability for regional operations roles involving frequent travel across Benin.
Experience
Administrative & Commercial Assistant at JOLIDON BENIN (2025-04 – 2026-03)
Hospitality, Restaurant & Services
- Managed administrative and financial operations, including official correspondence, filing, and Excel-based reporting.
- Coordinated logistics and supply activities, including stock monitoring and supplier order follow-up.
- Handled customer relations, reservations, and complaint management to maintain customer satisfaction.
- Supported commercial development activities through client prospecting and account follow-up.
Administrative & Commercial Manager at SOBEPAR SARL (2020-11 – 2024-08)
Beninese Perfume Company
- Managed retail and wholesale operations, including inventory monitoring of raw materials and finished products.
- Coordinated logistics, deliveries, and communication between production, logistics, and sales teams.
- Processed customer orders, invoicing, and CRM documentation updates.
- Monitored receivables, financial records, and operational documentation.
- Supported operational continuity through cross-department coordination.
Business Owner / Video Game Center Manager (2019-03 – 2020-10)
- Managed day-to-day business operations, cash handling, customer service, and inventory monitoring.
- Oversaw administrative and financial activities including expense tracking and supplier relations.
Administrative & Commercial Assistant at OLASS SARL (2015-12 – 2018-03)
- Provided administrative support and coordinated commercial communication activities.
- Prepared operational reports and supported business data monitoring.
- Conducted control activities for cement sales depots, including stock and cash verification.
Sales Agent at Benin Cement Company (SCB) (2013-08 – 2014-10)
- Managed retail and wholesale cement sales through dedicated sales outlets.
- Handled customer orders, cash reconciliation, and daily inventory follow-up.
- Monitored stock availability and reported replenishment needs and discrepancies.
Education
Bachelor's Degree in International Management – Université du Littoral Côte d'Opale (France) / ESGIS Benin (2012 – 2015)
Higher National Diploma (BTS) in Corporate Communication – ESGIS Benin (2010 – 2012)
