Jane Adighibe

Operations and administrative professional with experience in business operations, customer service, technical support, and coordination across fast-paced environments. Skilled in operational planning, scheduling, documentation, logistics support, stakeholder communication, and process coordination. Proven ability to manage multiple responsibilities, support teams, resolve operational issues, and maintain organized workflows.

Experienced in working within structured environments requiring attention to detail, collaboration, and timely execution. Currently expanding expertise in cybersecurity, supply chain operations, and project coordination.

IT Support & Operations Coordinator at Silvvy Signature (2026-04 – Present)

• Coordinate operational and technical support activities across teams and users.
• Track tasks, incidents, and operational requests to ensure timely resolution.
• Support scheduling, documentation, and workflow coordination processes.
• Maintain operational records and assist with process improvement initiatives.
• Collaborate with team members to resolve operational and service-related issues.
• Support remote users and ensure smooth day-to-day operational continuity.

IT Support & Operations Officer at Crosslink International Froid Limited (2025-01 – 2026-03)

• Provided operational and administrative support across business functions.
• Assisted with the coordination of tasks, documentation, and issue resolution processes.
• Supported workflow efficiency through tracking and follow-up activities.
• Maintained records of operational issues, requests, and resolutions.
• Worked collaboratively with teams to improve service delivery and communication.

Senior Manager, Business Development & Operations at West Food International Limited (2023-01 – 2024-12)

• Coordinated day-to-day business operations and service activities.
• Managed customer communication, escalations, and operational follow-ups.
• Assisted with scheduling, reporting, and operational planning processes.
• Supported process improvement initiatives to improve workflow efficiency.
• Worked with teams to ensure smooth operational execution and service delivery.

Personal Banker at Stanbic IBTC Bank (2019-01 – 2022-12)

• Delivered customer support and administrative assistance in a fast-paced banking environment.
• Managed customer inquiries, documentation, and service coordination.
• Maintained accurate operational and customer records.
• Supported compliance procedures and operational process execution.
• Developed strong communication, multitasking, and organizational skills.

Cybersecurity – Brigham Young University–Pathway Worldwide

B.Sc. in Plant Health Management – Michael Okpara University of Agriculture (2011 – 2016)