Charity Koki
Front Desk Officer
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About
To contribute to the progress of any establishment by making available, my acquired relevant training and experience to advance in my career and for the profitability of the organization and society at large. To work in a highly challenging environment, where my best is required at all time through teamwork, conscientious hard work, integrity and dedication, while maintaining high ethical standard, towards attaining organizational goals/objectives.
Experience
Front Desk Officer at Capital Roost Hotel (2021-01 – 2023-12)
- To receive guess in a friendly manner and check them in.
- Make sure guest are comfortable.
- To attend their needs.
- Received phone calls from guests regarding reservations
- Type guest information into the System
- Address any complaints from a guest
Order Taker/Waiter at Transcop Hilton Hotel (2023-01 – 2026-12)
- Taking guests order from the rooms
Admin (Industrial Training IT) at Maxbert Global Solution Company (2017-01 – 2017-12)
- Preparing, Organizing and strong information in paper and digital form.
- Arranging travel and accommodation
- Greeting visitors at reception
Education
Higher National Diploma in Business Administration – Ken Saro Wiwa Polytechnic (2018)
National Diploma in Business Administration – Ken Saro Wiwa Polytechnic (2013)
Senior Secondary Certificate – Community Secondary School (2007)
First School Leaving Certificate – Kings international Nursery and Primary School (2002)