Trident Microfinance Bank, Central Area, Abuja- Customer Service Officer/Teller
June 2022-Till Date
- Managed variety of customer’s service calls and administrative tasks to resolve customer issues quickly and efficiently.
- Capture new accounts for customers.
- Promote bank product and services.
- build customers relationship
- Maintain customer database and update periodically.
- Ensure best practices in tendency services to customers.
- Facilitated the automation of internal processes and work flows, such as posting of Loans.
- Control of cash Withdrawals and Deposits.
National Lotery Regulatory Commission jabi, Abuja (Place of Primary Assignment, NYSC)- Personal Assistant
May 2021- April 2022
- Provided multifaceted services to career professionals by running errands, managing mails, scheduling appointments, handling the inward and outward files.
- Carrying out routine administrative duties.
Velox Studio Limited, Anambra State- Cashier
February 2020- November 2020
- Issue receipts , refund , credits or change to customers. receive payment by cash , cheque, etc
- Greet Customers entering establishments.
- Assist customers by providing information and resolving their complaints
- answer customers questions and provide information on procedures and policies
God is great savings and loans limited, Anambra State- Customer Service
August 2015-September 2016
- Managed variety of customer service calls and administrative tasks to resolve customer issues quickly and efficiently.
- Maintained and made adjustments to customer accounts.
Kept meticulous and secure records of sensitive financial and personal information.
