Chimkamara Loveth Ani

To obtain a challenging career with a progressive organization that provides opportunity to hone my technical skills and abilities and in turn assisting the organization in achieving it's set objectives.

DATA ENTRY SPECIALIST - Wangarau Foods Nig Ltd - Hybrid

(2025-12 - 2026-04)

• Accurately entered and managed large volumes of data using Zoho CRM
• Maintained and updated customer records, ensuring data accuracy and consistency
• Assisted in tracking customer interactions and sales activities
• Supported business operations by organizing and managing digital records
• Improved workflow efficiency through proper data organization and attention to details.

DATA ANALYST - Nebiant Analytics - Remote

(2025-07 - 2025-11)

• Analyzed customer and business data to identify trends and improve decision-making
• Created reports and dashboards to support business growth strategies
• Collaborated with teams to improve operational efficiency
• Collaborated with data scientist and business scientist to solve complex business problems, with actionable insights and recommendations.

CUSTOMER SERVICE REPRESENTATIVE - Olivins Auto Supply - Lagos, Nigeria

(2024-11 - 2025-06)

• Handled high volumes of inbound and outbound customer calls professionally
• Built strong customer relationships, achieving over 35% repeat customer rate
• Assisted customers in making purchasing decisions, increasing sales and satisfaction
• Resolved complaints effectively, improving customer retention
• Followed up with customers to maintain engagement and drive repeat business
• Supported sales by recommending products based on customer needs
• Maintained accurate records of customer interactions.

O'LEVEL (WASSCE) - Kings College, Achara Layout, Enugu state (2012 - 2018)

BACHELOR OF BUSINESS ADMINISTRATION (BBA) - Institute of Management & Technology IMT, Enugu state (2018 - 2024)