Chinwe Ogo

Results-driven Operations and Executive Support professional with proven experience across multiple industries, including HR and people operations. Combines a strong foundation in organisational psychology with practical expertise in HR coordination, administrative support, and data-driven decision-making. Known for quickly learning new roles, adapting to dynamic work environments, and consistently delivering high-quality results.

Brings a strong work ethic, attention to detail, and a collaborative mindset to every assignment, with a track record of supporting leadership, improving processes, and excelling in both structured and fast-paced settings.

Executive Assistant/Human Resources and Admin Manager at DRYVA Logistics (2024-06 – Present)

• Provide executive-level administrative support to the CEO
• Advise on HR, compliance, and communication strategies aligned with organizational goals
• Maintain confidentiality in sensitive matters and decision-making processes
• Manage cross-functional projects and collaborated with stakeholders to ensure timely delivery
• Represent the organization in meetings and built partnerships with vendors, regulators, and business partners
• Prepare meeting packs, agendas, minutes, and follow-up action trackers
• Coordinate internal leadership meetings and ensure actions are tracked and closed
• Handle sensitive communications with discretion and professionalism
• Support travel logistics, itinerary planning, and expense documentation as required
• Manage office administration (supplies, vendors, utilities, facility requests)
• Lead recruitment, onboarding, performance management, and employee relations
• Develop KPIs, training programs, and benefits plans to boost productivity and retention
• Used BI tools to generate insights on staffing, operational performance, and resource allocation
• Improve workforce efficiency through data-driven decisions and real-time reporting
• Manage payroll, compliance, and dispute resolution processes across multiple locations
• Enhance employee satisfaction and reduced turnover through engagement strategies and crisis planning
• Manage probation confirmations, confirmations documentation, and staff data updates
• Coordinate recruitment logistics (job postings, CV shortlisting support, interview scheduling, reference checks, offer documentation)
• Maintain a hiring tracker and recruitment status updates for leadership
• Coordinate onboarding plans with hiring managers (role expectations, first-week plan, tools, access)
• Administer leave, attendance, and time-off processes; produce monthly leave/attendance reports
• Coordinate performance cycles (KPI/OKR templates, reminders, documentation, scorecard collation)
• Track training needs and coordinate training logistics (internal sessions, vendors, attendance)

Recruiter & Talent Acquisition Specialist at CTalentHub (2023-01 – Present)

• Hiring top talent across multiple industries with an 80% success rate, ensuring long-term employee retention
• Reducing hiring turnaround time by 30% through proactive talent sourcing and data-driven recruitment
• Developing recruitment pipelines that helped companies fill 90% of vacancies within set timelines
• Implementing employer branding strategies that increased candidate engagement and application rates

Administrative Manager and Executive Assistant to the CEO at IPC Events (Event Management) (2023-02 – 2023-08)

• Trained new hires, reducing onboarding time by 20% and improving team integration
• Resolved 90% of operational issues within 48 hours through strong problem-solving
• Led and coordinated an 8-person team, achieving 95% project completion rate
• Developed marketing campaigns that increased lead generation by 15% and brand visibility by 25%
• Strengthened client/media relationships, improving satisfaction scores by 12% & media coverage by 15%
• Drove event marketing and communications, generating 50+ leads and boosting online traffic by 10%
• Created digital/print materials, ensuring timely delivery and brand alignment
• Executed strategic plans that cut costs by 10% while meeting all project milestones
• Improved administrative efficiency by 20% through process improvements and documentation updates
• Managed multiple deadlines with a 95% on-time project delivery rate

Head of Operations at AOG (NGO) (2018-07 – 2023-01)

• Oversaw daily operations and led a team of 20+ staff, ensuring smooth coordination across caregiving and admin functions
• Managed procurement and vendor relations, reducing supply costs by 10% while maintaining quality
• Ensured full regulatory compliance with zero violations over four years through effective policy enforcement
• Developed resource plans that improved operational efficiency by 20% and cut wasteful spending by 15%
• Built strong relationships with government agencies, securing timely inspections and operational support
• Provided mentorship to over 150 children, positively influencing their emotional and educational development
• Maintained 100% health and safety compliance via regular audits and strict protocol enforcement
• Managed donor funds with 100% financial reporting accuracy, enhancing trust and accountability
• Boosted donations by 30% through outreach and sponsor engagement, improving living standards
• Reduced downtime by 15% by optimising staff scheduling and shift coordination

Marketing Associate and Client Relations Officer (Graduate Trainee) at Lagos Commodities and Futures Exchange (2021-01 – 2021-07)

Key Responsibilities

• Led a team of 3 to improve marketing operations, achieving 100% task completion and a 20% boost in productivity
• Contributed to 25% growth in client partnerships and managed over 50 stakeholder relationships with 95% satisfaction
• Increased client retention by 15% through engagement initiatives and consistent communication
• Enhanced brand consistency by 20%, leading to a 10% rise in recognition across platforms
• Organised 5 industry events and 3 major conferences, generating leads and onboarding 10+ new clients
• Boosted website traffic by 25% and social media engagement by 30% through targeted content strategies
• Delivered email campaigns with 20% open and 10% click-through rates
• Produced high-quality marketing materials, maintaining branding standards and visibility
• Created segmentation reports, improving campaign targeting and lead conversion by 15%

MSc in Organisational Psychology – Liverpool John Moores University (2023)

BSc in Information Technology & Media Studies – Pan-Atlantic University (2021)

Foundation Program – Bridge House College (2015)