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Confidence Eboh

Confidence Eboh

Client Query Resolution | Financial Reconciliation | Banking Operations

Talent
LagosMember since August 17, 2026
ReconciliationsInter-Account Transfers
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ReconciliationsInter-Account Transfers

About

Detail-oriented finance professional with hands-on experience in financial reconciliation, transaction processing, and resolving complex operational and client queries across agriculture, retail, and consulting environments. Skilled in identifying and investigating discrepancies, maintaining accurate transaction records, and upholding compliance with internal controls and regulatory procedures. Strong communicator with a track record of building rapport, escalating issues appropriately, and delivering accurate resolutions within set timelines.

Currently pursuing ICAN certification. Seeking to bring analytical rigor, attention to detail, and a client-focused approach to a banking operations environment.

Experience

Accountant at CGCK Farm (2025-11 – Present)

  • Prepare monthly Profit & Loss reports and manage bank reconciliations, identifying and resolving discrepancies between book and bank records within set timelines.
  • Process and maintain records for inter-account transfers, director loan entries, and contra transactions, ensuring accuracy and audit traceability.
  • Develop financial models in Excel to track revenue trends, expenses, and profitability across product lines.
  • Strengthen internal controls by standardizing documentation processes, supporting compliance with financial regulations and risk management standards.
  • Provide insights to management on financial risks, cost drivers, and operational performance gaps, escalating complex issues where needed.

Audit Trainee at Amelex Global Integrated Services (Amelex Mall) (2024-08 – 2025-10)

  • Supported internal audit processes by reconciling financial and operational data and resolving discrepancies across business units.
  • Conducted variance analysis to identify and investigate discrepancies in sales, inventory, and financial records, escalating complex issues for further review.
  • Designed Excel-based audit tracking tools to improve reporting accuracy and efficiency.
  • Assisted in audit documentation and compliance reviews, ensuring adherence to internal procedures and regulatory standards.
  • Contributed to process improvements that reduced reporting delays and enhanced data reliability, consistently meeting strict timescales.

Operations Manager (NYSC) at Zeteo Citadel Consults (2023-06 – 2024-06)

  • Managed and analyzed operational data related to client enrollment, revenue, and program performance, serving as first point of contact for client queries.
  • Developed structured reporting systems to support business tracking and decision-making.
  • Digitized records and improved data accessibility, enhancing operational efficiency.
  • Coordinated workflows and communication across teams, building strong working relationships to ensure timely execution of activities.

Accounting Trainee at Boundless Professional Consultants (2022-08 – 2023-04)

  • Assisted with bank reconciliations and financial record verification for client businesses, resolving identified discrepancies.
  • Maintained organized financial documentation to support reporting, compliance, and audit requirements.
  • Supported preparation of financial statements and accounting schedules.

Accounting Staff at Trig Point Hotel (2021-10 – 2022-06)

  • Processed and reconciled daily financial transactions and customer payments across multiple revenue streams in a fast-paced, customer-facing environment.
  • Generated financial reports to support daily operational decisions and resolved transaction queries promptly.
  • Ensured accuracy in cash handling and financial record-keeping while maintaining high standards of customer service.

Education

B.Sc. (Ed) in Economics – University of Nigeria, Nsukka

Skills

Client Query ResolutionFinancial ReconciliationBanking Operations

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