ADMIN/ACCOUNT MANAGER
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I have worked as an admin manager for two years and during that time I have been tasked with organizing, managing, and keeping the office running smoothly.
My current role as an admin manager involves a lot of people, time management, and organizational skills so as to be able to deliver projects on time, and I have greatly excelled in this by setting up deadlines for staff on timely project delivery. As an account manager, I am tasked with maintaining contact and a good relationship with new and existing clients, resolving queries, and making sure that the best quality service is delivered to them.
As an employee, I will work collaboratively with all staff to support the mission and objectives of the company and represent its value when interacting with members and the community. Also, I will ensure the company's efficient and smooth day-to-day operation. In this way, I am confident I will greatly benefit your organization.
Ensuring the timely clearance and delivery of shipments within and outside the country at different ports to clients.
Responsible for maintaining and managing professional relationships with new and existing clients to support the company's revenue and outreach.
Bridging management and employee relations by addressing demands,
grievances, or other issues and coordinating communication between departments.
Carrying out staff-related activities such as recruitment, discipline,
terminations, rewards, provide on the job and other training opportunities, evaluate and manage staff performance, etc.
Organize office operations and procedures, and maintain and manage office buildings and equipment. Ensure the office is ready for the day and all equipment is functioning correctly.
Monitor inventory of office supplies and the purchase of new materials.
Oversee facilities services and maintenance activities.
Conferring with the accounting department to ensure payments,
process incoming and outgoing invoices, and verify receipts.
Handling all confidential correspondence, mail dispatch,
presentations, reports, and attending meetings.
Maintain office records, ensure the filing system is up to date and accessible to staff, define procedures for record retention, and ensure protection and security of files and records.
Handling internal and external complaints and queries from staff and clients, and proferring solutions that will contribute to the growth of the company.
Bsc. Biochemistry 2013