Dako Victor

I am a dynamic and certified Technical Support Specialist and a Data analyst boasting over 3 years of experience in the above stated and other areas. I have an exuberant technical skill in system troubleshooting, data analysis, resolving network, data modeling, software, hardware, and communication problems. I have a proven track record in managing technical requests and ensuring customer satisfaction.

I am proficient in a variety of operating systems, such as Windows, Mac, and Linux, and I am familiar with scripting languages like Python and JavaScript, as well as some accounting packages such as Peach Tree and QuickBooks.

Warehouse management/Logistics and Distribution management - Obimax Global Concept - Lagos State

(2021-09)

• Processing Orders.
• Operating Mechanical and IT systems
• Training, supervising and appraising staffs
• Maintaining Statistical and financial record
• Ensuring that quality objectives and delivery deadlines are met
• Administering stock control
• Investigating accident and troubleshooting possible problems.

Office Assistant/Data Entry - Classic Track Logistics - Lagos, Lagos State

(2020-09 - 2021-12)

• Preparing of document for entry
• Transcribing from paper formats into computer files using manual entry or scanners
• Entering customer and account data, from source documents within time limit.
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output

Data Analysis & Technical Support - Digital Impactech - Lokoja, Kogi State

(2017-08 - 2017-11)

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• Processing row data and extracting actionable and relevant information that helps business make informed decisions.
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• help in reducing risks inherent in decision making
• Providing useful insights and statistics, often presented in chart, images, table, and graphs.
• Priorities and manage many open cases at one time
• Quick establishing of good and working relationship with customers and other professionals.

Higher National Diploma - Computer Science - Kogi State Polytechnic (2014-01 - 2016-12) Lokoja, Kogi

National Diploma - Computer Science - Kogi State Polytechnic (2011-01 - 2013-12) Lokoja, Kogi