Daniel Onose
Customer Service Representative
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About
Customer-focused remote professional with 5+ years of experience handling chat-based customer inquiries, lead follow-ups, and online communication. Skilled in responding to customers via live chat, guiding them through purchasing steps, and encouraging order completion. Comfortable using software tools to manage leads, send invoices, and support the sales process. Reliable, coachable, and motivated to perform in fast-paced, fully remote environments with daily training and mentorship
Experience
Customer-focused remote professional with 5+ years of experience handling chat-based customer inquiries, lead follow-ups, and online communication. Skilled in responding to customers via live chat, guiding them through purchasing steps, and encouraging order completion. Comfortable using software tools to manage leads, send invoices, and support the sales process. Reliable, coachable, and motivated to perform in fast-paced, fully remote environments with daily training and mentorship
Education
Higher National Diploma in Mass Communication Studies
