Daniel Owolabi

Motivated and detail-oriented IT Support Technician with hands-on experience in computer hardware and software support, Windows installation, system maintenance, networking, and customer service. Skilled in diagnosing and resolving technical issues, upgrading systems, configuring networks and printers, and providing efficient IT solutions to improve performance and user.

IT Support Technician - Ndemba Technologies - Johannesburg, South Africa

(2026-01 - 2026-06)

• Diagnosed, repaired, and maintained desktop and laptop computers.
• Installed and configured Windows operating systems (Windows 7, 10 & 11) and Microsoft Office applications.
• Upgraded hardware components including RAM and SSD to improve system performance.
• Configured routers, printers, and local network connections.
• Troubleshot hardware, software, and network issues to ensure optimal system functionality.
• Created bootable USB drives for operating system installation and recovery.
• Performed data backup and recovery to protect important information.
• Provided excellent customer service and technical support to clients.
• Maintained a clean, organized, and efficient work environment.

Senior Certificate - Grade 12 - Sheikh Anta Diop College (2023) Johannesburg, South Africa