Debby Hilary

Results-oriented accounting and customer service professional with a B.Sc. in Accounting and experience across accounting, bookkeeping, administrative support, customer service, and client relationship management. Experienced in managing accounts, reconciling financial records, supporting daily operations, resolving customer concerns, and coordinating client requirements. Known for strong communication, attention to detail, integrity, and the ability to work effectively both independently and within a team.

Customer Service Manager at Fabric Printing Global (2025-05 – Present)

Manage customer service operations and client relationships for a fabric printing business.

• Handle customer enquiries, order requirements, approvals, updates, and issue resolution.
• Coordinate with production and internal teams to ensure client specifications are properly communicated and followed.
• Provide timely updates to clients regarding production, fabric availability, delivery, and order completion.
• Support customer satisfaction by escalating production issues appropriately and helping drive practical resolutions.

Account Officer at Blings and Blanks Academy (2024-09 – 2026-01)

• Managed account-related activities, records, payments, and administrative financial support.
• Maintained accurate financial documentation and supported account reconciliation.
• Provided administrative support and assisted with day-to-day operational requirements.
• Communicated with clients and internal teams regarding account and payment-related matters.

Accountant at Best Rate SuperStore (2023-11 – 2024-02)

• Managed cash flow effectively and ensured company liabilities were met on time.
• Negotiated with vendors for improved pricing and service terms.
• Reconciled accounts and reviewed expense data, net worth, and assets.

Account Supervisor at Chiffy Mart Global Ltd (2023-03 – 2023-11)

• Managed vendor invoices, payments, and customer receipts.
• Reconciled accounts, including bank, credit card, and vendor statements.

Account Officer at 101 Travels & Tours (2020-02 – 2021-10)

• Managed client accounts, processed payments, and balanced the books.
• Developed strong client relationships by promptly addressing account enquiries and concerns.
• Improved client satisfaction through timely and accurate financial reports.

Apprenticeship at Africlassikk Bag & Shoe Making (2020-07 – 2021-01)

• Made and designed bags.

Teacher at Sampep Nursery & Primary School (2019-10 – 2020-02)

• Supported teaching and classroom activities for pupils.

B.Sc. in Accounting – Imo State University (2015-11 – 2019-08)

NYSC Certificate – National Youth Service Corps (2021-10 – 2022-10)

Professional Certificate in Human Resources Management – Ace Coterie Consult Nigeria (2023-11 – 2023-12)

Secondary School Leaving Certificate – Anastasia Comprehensive College (2009-09 – 2015-07)

First School Leaving Certificate – Sampep Nursery & Primary School (2003-01 – 2009-07)