Queen Ogar
Customer Service Manager
Lekki, Ibeju LekkiMember since February 18, 2026
Keeping up with the cutting edge of technologiesSolving problems in an effective/creative mannerAbility to balance a heavy workload and prioritize accordinglyAttentive listening and effective oral communication skillsGood communication and interpersonal skillsAbility to examine complex datasets, drawing conclusions appropriately to the pr
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About
A focused, diligent, result-oriented, intelligent, organized and motivated individual, seeks to find an exciting and challenging entry level position, In an effort to utilize my knowledge, skills and experience to fulfill the company's strategic requirements.
Experience
Customer Service Manager - Bodmantech - Ikeja, Lagos
(2024-06)
- Provide help and advice to customers using your organization's products or services
- Improve the customer experience by reviewing existing, and implementing new, strategies to enhance the overall customer experience
- Develop and implement customer service procedures, policies and standards for the organization or department
- Maintaining accurate records and documenting all customer service activities and discussions
- Supervising the daily operations of the customer service department and Maintaining relationships with profitable customers
- Interacting with customers and handling customer queries and complaints in a timely manner
Teacher, National Youth Service Corps - De' Eminent School - Ogun State
(2023-01 - 2024-12)
- Deliver lessons in assigned subjects according to the curriculum
- Develop effective lessons plan to facilitate learning
- Conduct tests, quizzes, and exams to evaluate student performance
- Provide academic and personal guidance to students
- Maintain discipline and a conducive learning environment
- Contribute to extracurricular activities and school events
- Engage in community development projects related to education
Accounting Assistant - Eve Global Communications - Ikeja, Lagos
(2022-02)
- Assist with day-to-day accounting tasks, including accounts payable and receivable
- Assist with inventory control, tracking stock levels, and processing orders
- Provide support to customers, addressing inquiries, and handling returns or exchanges
- Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
- Reconcile bank statements and monitor transactions for discrepancies
- Handling communications with clients and vendors via phone, email, and in-person
- Maintain accurate financial records and ensure compliance with company policies
Education
Higher National diploma - Accounting - Our Savior institute of science agriculture and technology (osisatech) (2022)
S.S.C.E - Bishop Mcgettrick modern secondary school (2017)
St. Richard primary school (2009)
Skills
Customer Service Manager
