Destiny Levi

Detail-oriented and people-focused English Language graduate with experience in team management, customer relations, and business operations. Experienced in coordinating daily activities, managing customer orders, maintaining records, and supporting service delivery. Strong written and verbal communication skills with a practical, organized approach to problem-solving. Seeking a remote or onsite opportunity in customer support, administration, content, or operations.

Manager - Jessycute Cakes and Craft - Port Harcourt, Rivers State

(2022-01 - 2025)

• Managed daily business operations, staff scheduling, and inventory for a cakes and craft business serving 50+ clients monthly.
• Coordinated customer orders from initial inquiry through delivery, contributing to a 30% improvement in client satisfaction and repeat business.
• Handled sales activities, social media engagement, and vendor relations to support brand visibility and customer acquisition.
• Maintained financial records, pricing information, and quality-control processes to support profitability and consistent service standards.

B.Sc. - English Language - Rivers State University (2020 - 2024)