Operations Manager at Foodcity (2024-01 – Present)
- Setting a target and driving towards achievement with available resources
- Setting and monitoring the budget, and managing costs
- Analyze Profit and Loss account to minimize waste, increase revenue, and effectively manage inventory, and supervise multiple outlets' operational activities
- Training and development of new managers
- Collating and reviewing internal reports of all branches
- Tracking of logistics and inventory activities, and facility and equipment management
- Ensured daily compliance of all branches with organizational use of policy and legal standards
- Ensure compliance with meal standards across outlets and implementation of policy
- Overall inventory management to avoid wastages and stockouts across outlets
- Production planning and control, and setting up new outlets
- Led daily operations across 5 departments with over 80 staff members
- Reduced operational costs by 18% through workflow optimization
- Improved delivery turnaround time from 72 hours to 36 hours
- Coordinated vendor negotiations resulting in annual savings of ₦75M
- Managed logistics and warehouse operations for outlet distribution
- Supervised a team of 35 employees across inventory and dispatch units
- Supported strategic planning and operational reporting
Branch Manager at Foodcity (2023-02 – 2023-12)
- Provision of inventory materials for daily use and management of the company facility
- Manage budget and allocate funds appropriately
- Supervision of security officers and frequent CCTV review
- Ensuring legal compliance with health and safety
- Preparing and presenting the monthly report, and assisting Human Resource Operations
- Logistics Management, and over-prepared distribution to Outlets
- Reduced customer complaints through service improvement initiatives
- Achieved monthly sales and revenue targets consistently
- Assisted with merchandising and customer service
- Improved inventory accuracy and reduced stock loss
HR/Administrative Officer at Foodcity (2022-04 – 2023-01)
- Preparing expense reports and office budgets, and providing inventory materials for daily usage
- Managing office supplies and ordering new supplies as needed
- Systematically filing important company documents
- Forwarding all correspondence, such as letters and packages, to staff members
- Scheduling meetings and booking conference rooms
- Hiring a maintenance vendor to repair or replace damaged office equipment
- Assisting the HR department with job postings, interviews, and payroll
- Manage the budget and allocate funds appropriately for the company facility
- Supervision of Security officers and frequent CCTV review
- Ensuring compliance with health and safety, and preparing and presenting the monthly report
- Assisted in payroll preparation and leave management
- Organized staff training and performance review documentation
- Improved office efficiency through better filing and reporting systems
Restaurant Supervisor at Foodcity (2019 – 2022)
- Ensured food in play chambers carries the right quantities and quality of meals provided
- Monitors and coordinates the activities of front-line staff to ensure smooth operations
- Ensured customers' satisfaction through open-ended feedback, meal surveys, etc.
- Handled customer relations management in the restaurant
- Coordinated training and onboarding for new staff members
- Confirms and documents the daily sales using the short interval controlsheet
- Effectively use the Biz Edge Enterprise Software for sales records and analysis
Field Enumerate at Safe the Children International (2018 – 2019)
- Collection of data from the targeted audience
- Administering questionnaires to get adequate responses from the sample population
- Scheduling appointments with the correspondents
Teaching Instructor at Haamon School (2017 – 2018)
- Preparation of the weekly plan and lesson notes for the different subjects taught to pupils
- Effectively delivering responsive teaching to pupils
- Examination and evaluation of pupils' competence through written and verbal assessment
Office Assistant at Ade - Ayo Eye Clinic (2016 – 2017)
- Supervision of clinical equipping and space
- Handling of the purchase of office stationery and equipment
- Delivery of Eyeglasses and Drugs to clients
- Giving an accurate account of daily spending
- Prompt Withdrawal and Deposits of funds
Desk Officer at Ade - Ayo Eye Clinic (2015 – 2016)
- Effectively handled record-keeping and attended to end-users' requests and demands
- Scheduled and created reminders for patients, responded to calls and inquiries, typed and transcribed medical notes
